Quality Management Support Associate
3 weeks ago
Macsween of Edinburgh is seeking a skilled Quality Management Support Associate to join our team.
About the Role:- You will be responsible for managing product testing schedules, working with the team to resolve quality issues, and dealing with customer complaints.
- You will also provide training to employees, assist with producing work instructions, and facilitate training sessions.
- In addition, you will act as an internal auditor for QMS, Hygiene, and GMP Audits, monitoring product safety within chillers and freezers, and raising and reacting to non-conformances.
- Manage product testing schedules internally and externally.
- Work with the team to resolve quality issues both internally and externally.
- Deal with customer complaint investigations.
- Provide training to employees.
- Act as an internal auditor for QMS, Hygiene, and GMP Audits.
- Monitor product safety within chillers and freezers.
- Raise and react to non-conformances.
- Ensure adherence to quality standards.
- Support factory managers by informing and providing training in 'safe food made safely', health and safety, quality, and Good Manufacturing Practices.
- A basic understanding of HACCP is essential, as well as Food Safety Level 2 certification.
- You will have experience working in a food manufacturing plant or FMCG plant, with good IT skills and proficiency in Microsoft Office, particularly Excel.
- Strong problem-solving skills, effective management skills, and excellent communication skills are also required.
- A competitive salary of approximately £35,000 per annum.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
Please note that this role requires flexibility in approach to working hours and days when necessary.
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