Service Desk Operations Manager

2 days ago


Kingston upon Thames, Greater London, United Kingdom Ashdown Group Full time

A highly skilled Service Desk Operations Manager is required to oversee the execution of IT Service Management processes, ensuring seamless service delivery to our organisation. This includes managing incidents, problems, changes, assets, configurations, and continuous service improvement.

We're looking for someone with excellent leadership qualities, technical expertise, and interpersonal skills. You'll work closely with the IT function and business stakeholders to resolve issues efficiently and effectively. Your ability to communicate complex information to non-technical personnel will be invaluable.

This full-time role comes with a competitive salary of up to £52,000, along with bonus and benefits. Don't miss this opportunity to advance your career in IT Service Management.



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