Soho House General Manager Role
4 weeks ago
The General Manager at Soho House & Co will be responsible for overseeing the day-to-day operations of Electric House, ensuring a warm, safe, and secure environment for all members, guests, and team members. This role requires a professional approach and the ability to work with a range of managers, both within the site and support teams.
Main Responsibilities- Implement and oversee the commercial viability of the business
- Effective hands-on day-to-day management and problem-solving
- Ensuring all products delivered to members and guests are in line with company specifications
- Minimum 90% mystery shopper score in all departments
- Retention of team members in line with company standards
- Responsibility for feedback, training, and development of all managers
- Ensure the site meets 100% completion yearly for annual reviews
The ideal candidate will have up to 3-5 years' experience in a busy hospitality venue, with a strong attention to detail and excellent interpersonal skills. Computer literacy within Opera, Micros, and Adaco is advantageous.
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