Claims Operations Manager
4 days ago
About the Role:
We are seeking an experienced Claims Operations Manager to join our team at Hastings Direct. As a key member of our operations team, you will be responsible for developing a high-performance culture within your team through clear direction, coaching, and support. You will also be accountable for the overall outcomes of the department, driving efficiencies, and leading a team to achieve exceptional results.
Key Responsibilities:
- Develop and implement strategies to improve team performance and efficiency.
- Lead a team of operations professionals to achieve business objectives.
- Collaborate with key stakeholders to drive business growth and customer satisfaction.
- Analyze data to identify trends, issues, and opportunities for improvement.
- Drive continuous improvement and innovation within the team.
Requirements:
- Proven track record of leading high-performance teams in a contact centre or operational environment.
- Strong operational skills and passion for delivering results through colleagues.
- Strategic thinking and ability to set a vision for growth and improvement.
- Any claims experience is a bonus, but not essential for the right candidate.
What We Offer:
- Attractive salary based on experience, car allowance, and regular pay reviews.
- Flexible working arrangements, including hybrid working options.
- Competitive bonus scheme and annual performance bonus.
- Private medical insurance, life assurance cover, and pension contribution match.
- Financial wellbeing package, including discounts, cashback, and mortgage advice.
- Mental wellbeing programme, including app, colleague assistance, and support groups.
-
Claims Operations Director
4 weeks ago
Leicester, Leicester, United Kingdom Aon Full timeClaims Operations Manager - UKA leading role in a highly respected UK Claims operation awaits a seasoned professional with a wealth of claims-based operations experience. If you can bring varied data sets to life and lead operations with ease, we'd love to hear from you.About the RoleThis key position supports one of our business areas, enabling improvements...
-
Claims Operations Director
1 month ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeAbout the RoleWe are seeking a highly skilled Claims Operations Manager to join our team at Hastings Direct. As a key member of our leadership team, you will be responsible for developing a high-performance culture within your team, driving efficiencies, and leading a team to achieve exceptional results.Key ResponsibilitiesDevelop and implement strategies to...
-
Claims Operations Director
1 month ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeAbout the RoleWe are seeking a highly skilled Claims Operations Manager to join our team at Hastings Direct. As a key member of our leadership team, you will be responsible for developing a high-performance culture within your team, driving efficiencies, and leading a team to achieve exceptional results.Key ResponsibilitiesDevelop and implement strategies to...
-
Claims Team Manager
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeAbout Hastings DirectWe're a digital insurance provider with a passion for delivering exceptional customer experiences. Our team is dedicated to making a difference in the lives of our customers, and we're looking for talented individuals to join us on this journey.Job SummaryWe're seeking a skilled Claims Team Leader to join our team. As a Claims Team...
-
Claims Portfolio Manager
2 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeRole OverviewHastings Direct is seeking a highly skilled Claims Portfolio Manager to join our team. The ideal candidate will have a strong working knowledge of Home Claims and experience in managing complex claims.Key ResponsibilitiesManage a portfolio of complex claims, achieving the optimum financial outcome in line with our financial goalsProvide each...
-
Claims Manager
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeClaims Commercial ManagerHastings Direct is a leading digital insurance provider with ambitious plans to become the best and biggest in the UK market. We're seeking a skilled Claims Commercial Manager to join our team in Bexhill, Leicester, or London, with a flexible working arrangement that includes regular office visits.About the Role:Develop and maintain...
-
Claims Manager
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeClaims Commercial ManagerHastings Direct is a leading digital insurance provider with ambitious plans to become the best and biggest in the UK market. We're seeking a skilled Claims Commercial Manager to join our team in Bexhill, Leicester, or London, with a flexible working arrangement that includes regular office visits.About the Role:Develop and maintain...
-
Insurance Claims Manager
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeClaims Commercial ManagerWe're seeking a skilled Claims Commercial Manager to join our team at Hastings Direct. As a key member of our Engineering team, you'll be responsible for managing claims and developing commercial strategies to drive business growth.Key Responsibilities:Manage claims from inception to resolution, ensuring timely and fair outcomes for...
-
Insurance Claims Manager
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeClaims Commercial ManagerWe're seeking a skilled Claims Commercial Manager to join our team at Hastings Direct. As a key member of our Engineering team, you'll be responsible for managing claims and developing commercial strategies to drive business growth.Key Responsibilities:Manage claims from inception to resolution, ensuring timely and fair outcomes for...
-
Claims Team Leader
2 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeRole OverviewHastings Direct is seeking a Claims Team Leader to drive operational excellence and customer centricity within our Claims department. As a key member of our team, you will be responsible for ensuring that your team achieves all quality and customer outcomes, while embedding a coaching and performance management culture that fosters engagement,...
-
Claims Manager
1 month ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeClaims Commercial ManagerWe're seeking a skilled Claims Commercial Manager to join our team at Hastings Direct. As a key member of our Engineering team, you'll play a crucial role in driving our commercial claims strategy forward.Key Responsibilities:Develop and implement commercial claims strategies to drive business growth and profitabilityCollaborate with...
-
Claims Manager
1 month ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeClaims Commercial ManagerWe're seeking a skilled Claims Commercial Manager to join our team at Hastings Direct. As a key member of our Engineering team, you'll play a crucial role in driving our commercial claims strategy forward.Key Responsibilities:Develop and implement commercial claims strategies to drive business growth and profitabilityCollaborate with...
-
Claims Manager
1 month ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeClaims Commercial ManagerWe're seeking a skilled Claims Commercial Manager to join our team at Hastings Direct. As a key member of our Engineering team, you'll play a crucial role in driving our commercial claims strategy forward.Key Responsibilities:Develop and implement commercial claims strategies to drive business growth and profitabilityCollaborate with...
-
Claims Manager
1 month ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeClaims Commercial ManagerWe're seeking a skilled Claims Commercial Manager to join our team at Hastings Direct. As a key member of our Engineering team, you'll play a crucial role in driving our commercial claims strategy forward.Key Responsibilities:Develop and implement commercial claims strategies to drive business growth and profitabilityCollaborate with...
-
Senior Claims Auditor
3 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob SummaryWe are seeking a highly skilled Senior Claims Auditor to join our team at Hastings Direct. As a key member of our commercial claims team, you will be responsible for developing and implementing effective audit approaches to ensure the accuracy and efficiency of our claims processes.Key ResponsibilitiesDevelop a comprehensive understanding of our...
-
Claims Commercial Manager
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob Title: Claims Commercial ManagerHastings Direct is seeking a skilled Claims Commercial Manager to join our team. As a key member of our engineering team, you will play a crucial role in driving cost optimization and improving customer outcomes.Key Responsibilities:Develop and implement a steerage model to ensure repair vs total loss decisions are based...
-
Claims Commercial Manager
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob Title: Claims Commercial ManagerHastings Direct is seeking a skilled Claims Commercial Manager to join our team. As a key member of our engineering team, you will play a crucial role in driving cost optimization and improving customer outcomes.Key Responsibilities:Develop and implement a steerage model to ensure repair vs total loss decisions are based...
-
Claims Handler
2 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob Summary:We are seeking a skilled Claims Handler to join our team at Hastings Direct. As a Claims Handler, you will play a crucial role in investigating and resolving third-party property damage claims.Key Responsibilities:Investigate and assess third-party property damage claims, gathering relevant information and evidence.Liaise with external parties,...
-
Claims Trainer
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeAbout the RoleWe are seeking a highly skilled Claims Trainer to join our growing Learning and Development team at Hastings Direct. As a Claims Trainer, you will play a critical role in ensuring the effective delivery and evaluation of training and development programs that drive good business and customer outcomes.Key ResponsibilitiesDesign and deliver...
-
Claims Trainer
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeAbout the RoleWe are seeking a highly skilled Claims Trainer to join our growing Learning and Development team at Hastings Direct. As a Claims Trainer, you will play a critical role in ensuring the effective delivery and evaluation of training and development programs that drive good business and customer outcomes.Key ResponsibilitiesDesign and deliver...