IT Support Specialist

4 weeks ago


Risley, Warrington, United Kingdom Daisy Communications Limited Full time

Job Title: IT Support Specialist

The IT Support Specialist will act as the initial point of contact for all user IT issues, escalating where necessary to the wider team.

Key Responsibilities:

  • Answer the telephone system in a timely and polite manner.
  • Log all helpdesk emails onto the helpdesk system in a timely manner.
  • Act as the initial point of contact in the resolution of user IT issues.
  • Record all activities relating to customer IT issues clearly and accurately in the Helpdesk systems.
  • Update all helpdesk tickets daily, even if there has been no positive communication with the customer.
  • Educate and work alongside Project Engineers to resolve IT issues that fall outside the capabilities of the support / service desk.

Requirements:

  • Good PC/Laptop hardware and software knowledge.
  • Good fault-finding skills.
  • Good knowledge of Microsoft desktop operating systems and productivity suite.
  • Knowledge of Server operating systems.
  • Knowledge of Active Directory.
  • Knowledge of Microsoft 365 setup.
  • Basic networking knowledge.

Desirable Skills:

  • VMWare.
  • Microsoft Azure.
  • Acronis suite of software.
  • Adobe.
  • AV Software.
  • Sage.
  • 365 Fundamentals and/or Azure fundamentals.

About Daisy Communications Limited:

Daisy Communications Limited is a company that values its employees and offers a range of benefits, including 25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days. We also offer a holiday purchase scheme, £500 referral scheme bonus, professional development to help you achieve your personal goals, eye care vouchers available and discounted Medicash membership, sim deals for you and your family/friends, access to discounts and savings at more than 1,200 retailers, and an additional day off on your birthday or if you're getting married.


  • IT Support Specialist

    4 weeks ago


    Risley, Warrington, United Kingdom Daisy Corporate Services Trading Limited Full time

    Job Title: IT Support SpecialistJob Summary:We are seeking an experienced IT Support Specialist to join our team at Daisy Communications. As an IT Support Specialist, you will be responsible for providing technical support to our customers, resolving IT issues, and escalating complex problems to senior engineers.Key Responsibilities:Provide technical support...

  • IT Support Specialist

    4 weeks ago


    Risley, Warrington, United Kingdom Daisy Communications Limited Full time

    Job Title: IT Support SpecialistJob Summary:We are seeking an experienced IT Support Specialist to join our team at Daisy Communications Limited. As an IT Support Specialist, you will be responsible for providing technical support to our customers, resolving IT issues, and ensuring that our systems are running smoothly.Key Responsibilities: Provide technical...


  • Risley, Warrington, United Kingdom Integral UK Ltd Full time

    Job Title: Technology Support SpecialistAt Integral UK Ltd, we are seeking a highly skilled Technology Support Specialist to join our team. As a Technology Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting hardware and software issues, and ensuring the smooth operation of our IT infrastructure.Key...

  • IT Support Specialist

    4 weeks ago


    Risley, Warrington, United Kingdom Daisy Corporate Services Trading Limited Full time

    Job Title: IT Support SpecialistThe IT Support Specialist will act as the initial point of contact for all user IT issues, escalating where necessary to the wider team.Key Responsibilities:Answer the telephone system in a timely and polite manner.Log all helpdesk emails onto the helpdesk system in a timely manner.Act as the initial point of contact in the...


  • Risley, Warrington, United Kingdom Integral UK Ltd Full time

    Technical Support Specialist - EMEA ITThe role of a Technical Support Specialist - EMEA IT is to provide expert technical support to our clients in the EMEA region. The successful candidate will have a strong understanding of Windows 10 and be able to troubleshoot and resolve technical issues in a timely and efficient manner.Key Responsibilities:Provide...


  • Risley, Warrington, United Kingdom Daisy Communications Limited Full time

    The role of IT Support Specialist at Daisy Communications Limited involves acting as the primary point of contact for user IT issues, providing timely and effective resolutions to ensure minimal disruption to business operations. The successful candidate will possess excellent communication skills, technical knowledge of Microsoft desktop operating systems,...


  • Risley, Warrington, United Kingdom KBR Full time

    Company OverviewKBR is a leading global provider of professional services and solutions in the government, energy, and commercial markets.We are seeking highly motivated individuals to join our team as Project Support Specialists to support our programme delivery throughout the duration of the contract.About the RoleThis is an exciting opportunity for...


  • Risley, Warrington, United Kingdom KBR Full time

    Job Title: Future Project Support Opportunities SpecialistJob Summary:We are seeking a skilled Project Support and Administration Professional to join our team at KBR. As a key member of our business operations team, you will play a vital role in supporting the delivery of our projects.Key Responsibilities:Provide administrative support to project teams,...


  • Risley, Warrington, United Kingdom Integral UK Ltd Full time

    Job SummaryWe are seeking a highly skilled Technology Support Specialist to join our EMEA IT Infrastructure team. The successful candidate will be responsible for providing technical support and assistance to our clients across the region.Key ResponsibilitiesProvide technical support and assistance to clients via phone, email, and remote desktopTroubleshoot...


  • Risley, Warrington, United Kingdom Eurofins UK Forensic Services Full time

    Job OverviewEurofins UK Forensic Services is seeking a highly motivated and detail-oriented Customer Support Specialist to join our team in the DNA Centre.About the RoleThis role requires a professional individual who can provide administrative support and customer-facing services, ensuring exceptional service delivery while adhering to contractual...

  • IT Support Specialist

    4 weeks ago


    Risley, Warrington, United Kingdom Daisy Communications Full time

    Job SummaryThe IT Support Engineer will act as the initial point of contact for all user IT issues, escalating where necessary to the wider team.Key Responsibilities:Answer the telephone system in a timely and polite manner.Log emails for the helpdesk onto the helpdesk system in a timely manner.Act as the initial point of contact in the resolution of user IT...


  • Risley, Warrington, United Kingdom KBR Full time

    Title: Digital Transformation Specialist-KBR is seeking a Digital Transformation Specialist to support the delivery of the Digital Opportunities programme. This programme aims to support business operations in various areas, including Digital Opportunities Business Analyst, Information Management, IT Project Manager, and IT Security Officer.The ideal...


  • Risley, Warrington, United Kingdom Morson Talent Full time

    We are seeking an Environmental Sustainability Specialist to join our team at Morson Talent. The successful candidate will be responsible for producing and reviewing environmental documentation in line with legislative and project requirements.Key responsibilities include:Producing environmental documentation, including options assessments, aspects...


  • Risley, Warrington, United Kingdom KBR Full time

    Digital OpportunitiesProgramme Overview:KBR is seeking a Digital Opportunities Specialist to support the delivery of our programme. As a Digital Opportunities Specialist, you will play a key role in supporting the business operations of our organisation. Key Responsibilities:Support the development and implementation of digital solutions to improve business...


  • Risley, Warrington, United Kingdom KBR Full time

    Company Overview:KBR is a leading provider of technical and engineering services, delivering innovative solutions to complex problems.Salary:The estimated salary for this position is £45,000 - £55,000 per annum, depending on experience.Job Description:We are seeking a Business Systems Specialist to support the business operations in Sellafield PPP. The...


  • Risley, Warrington, United Kingdom KBR Full time

    About the RoleWe are seeking a skilled Senior Project Controls Specialist to join our team at KBR. As an integral part of our team, you will play a crucial role in delivering complex construction projects and supporting the transformation of Sellafield Ltd. into a world leader in environmental remediation.The Senior Project Controls Specialist will be...


  • Risley, Warrington, United Kingdom Millbank Holdings Full time

    Electrical Design SpecialistAt Millbank Holdings, we are seeking a skilled Electrical Design Specialist to join our team. As a key member of our engineering team, you will be responsible for producing high-quality engineering design packages that meet UK requirements and standards. Your expertise in AutoCAD and ability to work collaboratively with a...


  • Risley, Warrington, United Kingdom Amentum Full time

    A Safety-Critical Role at AmentumWe are seeking a highly skilled Human Factors Specialist to join our team at Amentum, a premier global technical and engineering services partner. As a Human Factors Specialist, you will be part of our major programme safety case team, providing specialist human factors design and safety assessment.Undertake human factors...


  • Risley, Warrington, United Kingdom Royal Mail Full time

    Delivery Opportunities with Royal MailWe are seeking a skilled Delivery Specialist to join our team at Royal Mail. As a Delivery Specialist, you will be responsible for delivering mail and packages to customers across the region.About the RoleThis is a fantastic opportunity to work for a leading company in the delivery industry. As a Delivery Specialist, you...


  • Risley, Warrington, United Kingdom Birchwood Childrens Services Full time

    We are seeking a compassionate and dedicated individual to join our team as a Youth Development Specialist at Birchwood Children Services. Our organization provides residential care and education for children and young people with diverse needs, including those on the Autistic Spectrum, with Learning difficulties, Physical Disabilities, complex needs, and...