Duty Manager

2 months ago


York, York City, United Kingdom whitbread Full time

We're seeking a skilled Duty Manager to lead our team at York City Centre Premier Inn. As a key member of our hospitality team, you'll be responsible for ensuring exceptional guest experiences and maintaining high standards of service.

About the Role:

  • Manage a winning partnership between our leadership and housekeeping teams to deliver a welcoming, safe, and brilliant hotel experience.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and enhance operational efficiency.
  • Lead by example and promote a positive, inclusive work environment that fosters collaboration and teamwork.

What We Offer:

  • Competitive salary and benefits package, including a Whitbread Benefits card offering discounts on Premier Inn rooms and meals.
  • Opportunities for career growth and development within our business, with a clear career path and training programs.
  • A supportive and inclusive work environment that values diversity and promotes work-life balance.

Requirements:

  • Proven experience in a hospitality or customer-facing role, with a strong track record of delivering exceptional results.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong analytical and problem-solving skills, with the ability to drive business growth and improve operational efficiency.

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