Duty Manager
3 days ago
We're seeking a skilled Duty Manager to lead our team at York City Centre Premier Inn. As a key member of our hospitality team, you'll be responsible for ensuring exceptional guest experiences and maintaining high standards of service.
About the Role:
- Manage a winning partnership between our leadership and housekeeping teams to deliver a welcoming, safe, and brilliant hotel experience.
- Develop and implement strategies to drive sales growth, improve customer satisfaction, and enhance operational efficiency.
- Lead by example and promote a positive, inclusive work environment that fosters collaboration and teamwork.
What We Offer:
- Competitive salary and benefits package, including a Whitbread Benefits card offering discounts on Premier Inn rooms and meals.
- Opportunities for career growth and development within our business, with a clear career path and training programs.
- A supportive and inclusive work environment that values diversity and promotes work-life balance.
Requirements:
- Proven experience in a hospitality or customer-facing role, with a strong track record of delivering exceptional results.
- Excellent leadership and communication skills, with the ability to motivate and inspire a team.
- Strong analytical and problem-solving skills, with the ability to drive business growth and improve operational efficiency.
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