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Customer Service Engineer Apprentice

1 month ago

Chelmsford, Essex, United Kingdom https:www.energyjobline.comsitemap Full time
Job Overview:

As a Field Service Engineer, you will be responsible for responding to customer field repair and service requests, diagnosing issues, and providing comprehensive details to the customer. You will work within Finning's industry-leading field service department, providing on-site diagnostic and repair capabilities for Caterpillar products.

Key Responsibilities:
  • Provide estimates of arrival time at customer sites based on job instructions from Branch.
  • Identify parts required for repairs and requisition them, determining expected delivery times.
  • Undertake repair and service work on machines, removing and despatching components for specialist attention.
  • Strong planning and organisational skills, with the ability to work in high-pressured situations and to tight deadlines.

Requirements:
  • Apprentice trained / Formally trained Engineer (NVQ Level 3 in Land Based Engineering / Plant Fitting).
  • Knowledge in the use of field-based diagnosis tools and equipment essential.
  • Heavy Earth Moving equipment operating knowledge.
  • LDV driving licence.
  • Experience of a variety of construction and static machines essential.

About the Company:
Finnings is a global organisation offering industry-leading training and a competitive package. If you would like to work for a company that values its employees and offers opportunities for growth and development, then apply online today.