Homeless Support Services Coordinator

5 days ago


Bournemouth, Bournemouth, United Kingdom Bournemouth Churches Housing Association Limited Full time

We are seeking a dedicated and compassionate Accommodation Support Worker to join our team at our homelessness accommodation in Bournemouth. This role offers a rewarding and challenging opportunity to make a real difference in the lives of our customers.

The successful candidate will act as a key support worker for a number of customers, providing regular one-to-one sessions, building positive relationships, and empowering them to move forward towards independent living.

This role gives you the opportunity to:

  • work in a supportive and friendly environment;
  • combine your people and organisational skills;
  • learn about and use trauma-informed approaches;
  • provide practical, emotional support and encouragement;
  • liaise effectively with colleagues, external agencies & service providers.

We estimate this role's salary to be around £25,000 - £30,000 per year, depending on experience.

To be successful in this role, you will need to:

  • be a good communicator and facilitator;
  • enable and empower customers to build their own recovery plans;
  • actively promote customer participation in services & activities;
  • be empathic and non-judgmental;
  • be self-motivated, able to use your initiative, and a great team player;
  • have experience working with vulnerable adults or transferable skills.

BCHA Safer Recruitment: We follow safer recruitment procedures to ensure we protect children and adults from harm. As an employer, we aim to prevent unsuitable individuals from obtaining employment with BCHA.


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