Client Services Leader

2 days ago


Neath, Neath Port Talbot, United Kingdom CV-Library Full time
Job Role

We are seeking an experienced Client Services Leader to join our team in Neath, Port Talbot.

The successful candidate will be responsible for overseeing the day-to-day delivery of our contractual obligations, maintaining responsibility for understanding each contract, its scope, KPIs and SLAs, and reporting obligations, overseeing all renewal and extensions for client contracts, promoting the organisation's capabilities to clients, identifying additional sales opportunities to support company growth targets, and owning and leading specific projects when they arise.

This role offers a competitive salary of £50,000 - £65,000 per annum, depending on experience, plus benefits including 27 days annual leave, enhanced maternity and paternity package, health cash back plan, and pension scheme.

Key Accountabilities

  • Maintain responsibility for understanding each contract, its scope, KPIs and SLAs, and reporting obligations.
  • Oversee all renewal and extensions for client contracts.
  • Promote the organisation's capabilities to clients.
  • Identify additional sales opportunities to support company growth targets.
  • Own and lead specific projects when they arise.

About Our Organisation

We are a leading job board in the UK, providing innovative solutions to businesses and job seekers alike. As a member of our team, you will have the opportunity to work with a dynamic and forward-thinking organisation that values excellence and innovation.



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