Senior Resource Manager

4 days ago

London, Greater London, United Kingdom Freshfields Bruckhaus Deringer Full time
Job Description

Freshfields Bruckhaus Deringer is seeking a highly skilled and experienced Senior Resource Manager to join our London Resource Management Team.

Key Responsibilities:
  • Work Allocation and Resource Management: Responsible for fee-earner work allocation for designated practice group(s), including resourcing options for client and non-chargeable work, directing work to suitable associates, trainees, London paralegals or the Client Delivery Group, as appropriate.
  • Global Practice Group Lead: Be the RM team lead for a designated global practice group, implementing the change management programme to implement ReMit across the various jurisdictions, and drive adoption of the same.
  • Capacity Management: Ensure that pockets of capacity around the network are directed to suitable work on global mandates, as appropriate.
  • Process Improvement: Identify and drive forward areas for improvement and work allocation change initiatives in consultation with the Head of Legal Resource Management, taking the lead on individual projects and working with key business services stakeholders to deliver more efficient operational practices.
  • Associate Management: Maintain oversight of associate stakeholder annual leave requests to avoid pinch points in matter lifetimes and ensuring suitable holiday cover is in place where necessary.
  • Utilization Analysis: Analyze fee-earning utilisation data, highlighting over- or under-utilisation, and present at / chair meetings with Partner groups to provide effective recommendations for resolving or mitigating resourcing issues/gaps.
  • Escalation Point: Act as an escalation point for resourcing conflicts and issues, providing effective solutions and/or recommendations for challenges that may arise, in consultation with the Head of Legal Resource Management, as necessary.
  • Associate Development: Conduct individual conversations with associates to understand work preferences, and maintain oversight of their career development goals, ensuring skills matrix is updated and relevant.
  • Onboarding and Offboarding: Liaise with HR, and other applicable business service functions, to support fee-earner new joiners/movers/leavers/secondments, ensuring suitable work is allocated to fee-earners in or around those periods.
  • Trainee Management: Work closely with the Early Careers (EC) team (and Trainee Partners as applicable) to facilitate and support Trainee seat and supervisor allocations within the practice group(s) for each Trainee seat move, solicitor qualification process, and alignment of trainee utilisation with learning and development goals.
  • Client Secondments: Support the placement and management of client secondments, identifying suitable candidates and opportunities. Review business cases for proposed secondments and prepare analysis of relevant costs / benefits.
  • Recruitment: Oversee ad hoc recruitment of FTC lawyers in consultation with internal and external recruitment teams.
  • Team Support: Support junior member(s) of the team through training, coaching and delegating work.
Key Requirements:
  • Essential: Demonstrated experience of performing a senior work allocation / resource management role or similar.
  • Essential: Demonstrated experience of analysing and interpreting data to make sounds business recommendations and provide business insights.
  • Essential: Strong commercial acumen.
  • Desirable: Prior experience working in a legal, professional services or large corporate environment, with exposure to a partnership is ideal.
  • Desirable: The ability to build strong working relationships with Partners, lawyers and business services colleagues and to persuade, influence and diplomatically challenge a range of stakeholders at varying levels across the firm.
  • Desirable: Delivery focus and drives forward quality of service.
  • Desirable: Highly competent with the Microsoft Suite, particularly Word, Outlook, Excel, PowerPoint, Teams and Visio.

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