HighQ Collaborate Administrator

1 month ago


London, Greater London, United Kingdom CB Resourcing Ltd Full time

About the Company

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CB Resourcing Ltd is a leading recruitment agency specialising in placing professionals within the knowledge management sector. We are committed to delivering exceptional service and supporting our clients in achieving their goals.

We are currently seeking an experienced HighQ Collaborate Administrator to join our team in London. The successful candidate will be responsible for:

  • Providing technical support for HighQ and Contract Express
  • Developing and implementing automated workflows using Contract Express
  • Serving as a subject matter expert (SME) for HighQ and Contract Express
  • Collaborating with stakeholders to develop governance and process frameworks for Contract Express and HighQ
  • Conducting system testing and ensuring smooth transitions for new KM products and upgrades
  • Creating dashboards and reports to track user engagement and ROI
  • Supporting projects related to KM systems

Requirements

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To be a suitable candidate for this role, the following skills and experience are required:

  • Previous experience with or exposure to Contract Express and HighQ ideally to at least an administrative level
  • A deep understanding of the role of KM and KM systems with a complex legal or professional services setting
  • Strong technology and IT systems skills. You will ideally be a person that enjoys the challenge of learning and mastering unfamiliar technology and products
  • Highly developed stakeholder management, relationship building and interpersonal skills
  • Strong organisation and documentation skills
  • An intellectually curious and process-driven mindset
  • The ability to work on concurrent projects and to manage conflicting priorities
  • A relevant qualification would be extremely beneficial but candidates qualified by experience will be equally considered


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