Collaboration Services Expert

7 days ago

London, Greater London, United Kingdom La Fosse Full time £57,500

Job Overview:

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This role involves ensuring a positive and consistent user experience across enterprise collaboration services and technologies, including Microsoft Teams, SharePoint, OneDrive, and Planner.

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Main Responsibilities:

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  • Create and manage Policy Packages for meeting settings, messaging, teams apps settings, and organisation-wide settings for sharing, guest access, and resource accounts.
  • Manage Teams via the Admin Center, the Teams PowerShell module, and the Teams Graph API.
  • Plan and manage the lifecycle of Teams (creation, operation, and deletion).
  • Plan and manage the governance of Teams (permissions, naming conventions, guest access, templates, and monitoring).
  • Use PowerShell to manage Teams and SharePoint and Power Automate to reduce administration overhead and speed up delivery to users.
  • Work with colleagues to integrate Microsoft and third-party apps with Teams to support collaboration.
  • Discover and analyze third-party collaboration services in use and either match the related user needs to a Microsoft 365 solution or work to onboard and integrate third-party services to improve user experience, reduce risk, and the cost of support and administration.
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Key Requirements:

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  • Ability to manage the entire lifecycle from initial request to onboarding, configuration, and continued delivery of high-quality Enterprise collaboration services.
  • Strong product knowledge of Microsoft Windows 10/11 and the Microsoft M365 suite, including Office 365, Enterprise Mobility and Security, and Windows Enterprise.
  • Demonstrated ability to assess user needs and deliver continuous improvement of enterprise-level collaboration services and technologies.
  • Ability to track and improve meaningful user experience metrics.
  • Experience of developing policies, standards, and procedures relating to collaboration technologies and services.
  • Experience of managing collaboration services across a relatively large modern enterprise environment.
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Salary Information:

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The estimated salary for this role is £57,500 per annum, plus benefits, for a fully remote position with a 4-day working week.

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