Knowledge Systems Professional
6 days ago
Job Overview
">We are seeking a highly skilled Knowledge Systems professional to join our team at CB Resourcing Ltd in London. As an Administration Specialist, you will play a key role in the support, administration and development of some key KM platforms which includes HighQ Collaborate, Contract Express and a range of other systems.
The primary objectives and responsibilities in this role include:
- Administration, support and development of the firms HighQ collaboration platform
- Document Automation including automating, modifying and updating templates in Contract Express
- Assuming the role of an SME with both HighQ and Contract Express
- Supporting the development of governance and process for Contract Express and HighQ
- Undertaking system testing for new KM products, upgrades and as part of a programme of continuous improvement for users
- The creation of reports and dashboards to monitor usage, engagement and ROI aligned to the firms KM systems
- Supporting on KM aligned systems projects
Requirements
">To be a suitable candidate for this role, the following skills and experience are required:
- Previous experience with or exposure to Contract Express and HighQ ideally to at least an administrative level
- A deep understanding of the role of KM and KM systems with a complex legal or professional services setting
- Strong technology and IT systems skills. You will ideally be a person that enjoys the challenge of learning and mastering unfamiliar technology and products
- Highly developed stakeholder management, relationship building and interpersonal skills
- Strong organisation and documentation skills
- An intellectually curious and process-driven mindset
- The ability to work on concurrent projects and to manage conflicting priorities
- A relevant qualification would be extremely beneficial but candidates qualified by experience will be equally considered
Salary: £55,000 - £65,000 per annum
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