Tesco Travel Money Advisor

4 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Travelex Full time
About the Role

We are seeking a highly skilled and motivated individual to join our team as a Tesco Travel Money Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and support to our retail customers with their foreign exchange needs.

Key Responsibilities
  • Nurture and form relationships with customers to understand their travel and currency requirements.
  • Establish yourself as a trusted advisor, providing support and advice on Travelex products and services.
  • Process foreign exchange transactions accurately and efficiently.
  • Deliver on key performance goals, both procedural and customer-focused.
  • Implement best practice legal and regulatory standards, adhering to Travelex compliance procedures.
Requirements
  • Numerically proficient, with a firm grasp of numbers and handling large amounts of cash.
  • IT proficient, with a basic understanding of computers and in-house till systems.
  • Excellent communication skills, with the ability to build relationships and provide exceptional customer service.
  • Desire to succeed, with a drive to make a difference and enjoy what you do.
What We Offer
  • A wide range of insurances, including Private Medical, Dental, and Critical Illness.
  • Employee wellness programs, offering guidance and tips on physical, mental, and financial wellbeing.
  • A wide range of employee discounts, provided by Bravo Benefit.
  • Flexible hours and shift patterns, with opportunities for overtime.
  • 25 days holiday (pro-rata), plus bank holidays and the option to sell days.
  • Opportunity to earn a monthly bonus on top of base salary for hitting targets.
  • Pension with a great Pension Provider – Scottish Widows.
About Travelex

We are one of the market leading specialist providers of foreign exchange, with a network of foreign exchange stores and a trusted and widely recognised brand in international money. Our mission is to simplify our customers' access to international money, however and whenever.



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