Junior Office Support Specialist
1 day ago
Poole Alcock LLP seeks an organized and detail-oriented Office Junior to support our team.
Responsibilities
- To effectively manage incoming calls by answering promptly and transferring to relevant staff members.
- To record messages and communicate them to colleagues in a timely manner.
- To provide accurate information to visitors and callers, ensuring a professional image.
Key Functions
- Telephone Handling:
- To answer calls within three rings, demonstrating promptness.
- To coordinate a high volume of calls during peak periods, prioritizing tasks.
- Communication:
- To pass on messages to visitors and callers as requested.
- To maintain confidentiality and avoid discussing sensitive information.
- Teamwork:
- To develop good working relationships with colleagues.
- To use the departmental directory for efficient call transfers.
- Safety:
- To monitor visitor access and maintain a secure environment.
- To report any potential safety hazards to the line manager.
- Administrative Support:
- To provide general administrative assistance to colleagues.
- To handle post and DX collection and delivery.
- To receive and store stationery and janitorial supplies.
- Reception Assistance:
- To help with reception holiday cover as required.
- To maintain electronic meeting room calendars.
- To ensure meeting rooms are tidy and safe before meetings.
Employee Benefits- Participation in the firm's cash healthcare plan.
- Opportunities for career advancement.
- Addition annual leave time.
- Company pension scheme participation.
- Enhanced maternity package (subject to qualifying conditions).
The salary for this role is approximately £18,000 - £20,000 per year, based on experience.
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