Junior IT Support Specialist

21 hours ago


London, Greater London, United Kingdom TAG Group Full time
Company Overview
TAG Group is a leading travel management company that provides high-end clientele with innovative solutions. Our mission is to support the growth and development of our employees while offering opportunities for career progression.

Salary: £35,000 - £45,000 per annum (dependent on experience)

About the Role
We are seeking a Junior IT Support Specialist to join our growing IT infrastructure team in London. The successful candidate will be responsible for responding to 1st level support incidents, deploying technology, and maintaining accurate documentation. Key responsibilities include:
  • Deploying computers, laptops, printers, mobile phones, and associated technology.
  • Providing users with mailboxes, licenses, and permissions on Active Directory/Azure AD and Office 365.
  • Maintaining accurate documentation and designs of systems configurations and network procedures.
  • Developing and maintaining processes around systems management, security, hardware, and software inventory.
  • Onboarding end-users following company policy and procedures.

Requirements
To be successful in this role, you will need:
  • A degree in Computer Science or a related subject area.
  • IT certification in service/support or working towards MCSA/CompTIA certification.
  • Minimum 6-12 months' experience in a 1st line support role.
  • Excellent verbal and written communication skills with an ability to build rapport and trust with team members.
  • Experience supporting Windows 10 & Windows 11 OS.
  • Comfortable working in a fast-paced environment and attention to detail.

Benefits
We offer a competitive salary, enhanced employer pension contributions, and service-based holiday entitlement. We are committed to offering equal opportunities for all employees and applicants.

How to Apply
Please submit your application, including your CV and cover letter, outlining your relevant experience and qualifications.

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