Store Leadership and Operations Specialist
1 day ago
The Assistant Store Manager is a key player on our store leadership team, supporting the Store Manager in achieving operational excellence and profitability.
This role serves as a vital backup to the Store Manager and supports day-to-day operations while leading and coaching teammates.
Responsibilities- Sales & Omni
- Supports the business plan by driving the achievement of Sales, Profitability, and other key objectives for the store
- Effectively uses technology to enhance athlete engagement and drive the achievement of KPIs
- Supports omni-channel efforts through the promotion of our Apps and Social campaigns and athlete contests
- Brand Image & Customer Experience
- Acts as the leader on duty by modeling customer service standards and selling behaviors
- Maintains brand standards of a neat, clean, and organized sales floor, cash wrap, and fitting room in store
- Communicates clear expectations for achieving brand standards
- Retail Operations
- Oversees daily operational procedures
- Partners with Store Manager on payroll/schedule adjustments to meet productivity, payroll, & sales targets
- Supports/Leads the handling of merchandise through reporting and sales
- Responsible for leading and/or supporting visual directives including mapping and floor sets
- Supports/Leads shipment receipt, processing, markdown optimization, and replenishment activities
- Reviews store audit compliance and shrink results against company loss prevention standards
- Leadership & Team Collaboration/Management
- Delivers a compelling vision and purpose encompassing UA's Core Competencies, and functional behaviors
- Communicates clear expectations for achieving performance, and behavior standards
- Builds and supports relationships with teammates, peers, and leadership to lead positive change
- Partners with the Store Manager to execute performance management tools
- Drives teammate engagement and development by recognizing and rewarding teammates for outstanding performance
- Recognizes and resolves teammate performance issues
- Communicates priority issues to the Store Manager in a timely manner and collaborates on solutions
- Assists with the teammate lifecycle through recruitment, training, and development of teammates
- Holds teammates accountable related to employment practices and policies
- Proactively seeks personal learning and development opportunities to build leadership skill set
- Partners with Store Manager on reinforcement of Under Armour Policies and Procedures
- Leads/Supports a Division of Responsibility (DOR) to assist with the overall efficiency of the store
- 1 year of experience in a sports/apparel & footwear retail environment
- One year of retail supervisory experiences
- High School education or equivalent
- Availability to work a flexible schedule, including holidays, nights, and weekends
$65,000 - $80,000 per year, depending on location and experience, plus competitive benefits package, generous employee discount, and opportunities for professional development and advancement.
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