Retail Leadership Position
2 weeks ago
We are seeking a highly motivated and experienced Floor Manager to support our Store Management team in the running of our store in Coney Hill, Gloucester.
As a Floor Manager, you will lead and inspire your team to deliver exceptional customer service and store standards.
You will be responsible for:
- Ensuring high levels of customer satisfaction through excellent customer service and store standards
- Supporting the management of your team and motivating colleagues to increase sales and efficiency
- Providing colleagues with the necessary skills, knowledge, and training
- Operating and delivering processes that ensure the store meets all legal requirements
- Having a strong knowledge and ability to deliver key performance indicators
This is a full-time role with a stable and permanent 40-hour contract.
About YouWe are looking for enthusiastic, focused, and driven team players with a passion for retail and delivering great service.
The ideal candidate will have:
- Experience of managing a small to medium-sized team in a fast-paced retail environment
- The ability to think on their feet and motivate others
- Effective communication skills
- Strong leadership and organisation skills
- A flexible approach and a ‘can-do’ attitude
We offer a range of benefits, including:
- Job stability and a clear path for career progression and internal development
- Amazing on-the-job training
- 10% store discount across all B&M & Heron Foods stores, with regular double discount events
- Access to our exclusive colleague benefits portal, including discounts for retailers, hospitality, and more
- Wellbeing support and guidance through our Employee Assistance Programme
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