Retail Leadership Position

2 weeks ago


Gloucester, Gloucestershire, United Kingdom B&M Retail Full time
About the Role

We are seeking a highly motivated and experienced Floor Manager to support our Store Management team in the running of our store in Coney Hill, Gloucester.

As a Floor Manager, you will lead and inspire your team to deliver exceptional customer service and store standards.

You will be responsible for:

  • Ensuring high levels of customer satisfaction through excellent customer service and store standards
  • Supporting the management of your team and motivating colleagues to increase sales and efficiency
  • Providing colleagues with the necessary skills, knowledge, and training
  • Operating and delivering processes that ensure the store meets all legal requirements
  • Having a strong knowledge and ability to deliver key performance indicators

This is a full-time role with a stable and permanent 40-hour contract.

About You

We are looking for enthusiastic, focused, and driven team players with a passion for retail and delivering great service.

The ideal candidate will have:

  • Experience of managing a small to medium-sized team in a fast-paced retail environment
  • The ability to think on their feet and motivate others
  • Effective communication skills
  • Strong leadership and organisation skills
  • A flexible approach and a ‘can-do’ attitude
What We Offer

We offer a range of benefits, including:

  • Job stability and a clear path for career progression and internal development
  • Amazing on-the-job training
  • 10% store discount across all B&M & Heron Foods stores, with regular double discount events
  • Access to our exclusive colleague benefits portal, including discounts for retailers, hospitality, and more
  • Wellbeing support and guidance through our Employee Assistance Programme


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