Store Leadership Position

3 weeks ago


Gloucester, Gloucestershire, United Kingdom B&M Retail Full time

About the Role

As a Floor Manager at B&M Retail, you will play a key role in supporting the Store Management team in the running of the store. This involves leading and inspiring your team to deliver exceptional customer service and store standards.

Key responsibilities include:

  • Ensuring high levels of customer satisfaction through the delivery of excellent customer service and store standards
  • Supporting the management of your team and motivating colleagues to increase sales and ensure efficiency
  • Providing colleagues in the team with the appropriate skills, knowledge and training
  • Operating and delivering processes that ensure the store meets all legal requirements
  • Having a strong knowledge and ability to deliver KPIs

This is a fantastic opportunity for career progression, with a clear pathway up to Deputy Store Manager and beyond. If you're looking to take your career to the next level, this could be the perfect opportunity for you.

About You

We're looking for enthusiastic, focused and driven team players with a passion for retail and delivering great service. Essential skills and experience include:

  • Experience of managing a small to medium sized team in a fast-paced retail environment
  • The ability to think on your feet and motivate others
  • Effective communication skills
  • Strong leadership and organisation skills
  • A flexible approach and a 'can-do' attitude

What We Offer

At B&M Retail, we're committed to creating an inclusive and diverse environment for all colleagues. We offer a range of benefits, including:

  • Job stability and a clear path for career progression and internal development
  • Amazing on-the-job training
  • 10% store discount across all B&M & Heron Foods stores, with regular double discount events
  • Access to our exclusive colleague benefits portal, including discounts for retailers, hospitality and more
  • Wellbeing support and guidance through our Employee Assistance Programme
  • A stable and permanent 40-hour contract

We're an equal opportunities employer and welcome applications from all qualified candidates.



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