Leadership Position in Customer Programs
2 days ago
About the Role
We are seeking an experienced Customer Program Leader to join our team at Experis. The successful candidate will be responsible for leading customer programs, managing cross-functional teams, and driving business objectives.
Responsibilities
- Manage customer programs to ensure delivery against milestones and business objectives.
- Develop and implement program strategies to drive customer satisfaction.
- Lead cross-functional teams to ensure program success.
- Support the management of repairs and retrofits through the business.
- Negotiate with contracts for customer communications and contract amendments.
- Manage financial disputes and resolve delayed payments.
- Evaluate export compliance and process orders through GTM tools.
Key Skills
- Strong leadership and project management skills.
- Excellent communication and negotiation skills.
- Technical knowledge and experience in analytics.
- Ability to prioritize information and make decisions.
Estimated salary: £65,000 - £90,000 per annum. This figure is based on national averages for similar roles in Cheltenham, considering factors such as cost of living and industry standards.
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