Leadership Position in Customer Programs

2 days ago


Cheltenham, Gloucestershire, United Kingdom Experis Full time £50 - £70

About the Role

We are seeking an experienced Customer Program Leader to join our team at Experis. The successful candidate will be responsible for leading customer programs, managing cross-functional teams, and driving business objectives.

Responsibilities

  • Manage customer programs to ensure delivery against milestones and business objectives.
  • Develop and implement program strategies to drive customer satisfaction.
  • Lead cross-functional teams to ensure program success.
  • Support the management of repairs and retrofits through the business.
  • Negotiate with contracts for customer communications and contract amendments.
  • Manage financial disputes and resolve delayed payments.
  • Evaluate export compliance and process orders through GTM tools.

Key Skills

  • Strong leadership and project management skills.
  • Excellent communication and negotiation skills.
  • Technical knowledge and experience in analytics.
  • Ability to prioritize information and make decisions.

Estimated salary: £65,000 - £90,000 per annum. This figure is based on national averages for similar roles in Cheltenham, considering factors such as cost of living and industry standards.



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