Store Leadership Professional
1 month ago
We are seeking an experienced Store Leadership Professional to join our team in Cheltenham. As a key member of our store leadership team, you will play a critical role in driving sales, commerciality, and service standards within your store.
As a Store Leadership Professional, you will be responsible for leading a team of colleagues and ensuring that they have the skills and support needed to deliver exceptional customer service. You will work closely with our management team to develop and implement strategies to drive sales growth, improve operational efficiency, and enhance the overall customer experience.
This is an exciting opportunity for a motivated and results-driven individual who is passionate about retail and leadership. If you have a proven track record of success in a similar role and are looking for a new challenge, we would love to hear from you.
Key Responsibilities:
- Lead a team of colleagues to deliver exceptional customer service and achieve sales targets
- Develop and implement strategies to drive sales growth, improve operational efficiency, and enhance the customer experience
- Work closely with our management team to set goals, objectives, and action plans
- Mentor and coach colleagues to develop their skills and knowledge
- Monitor and analyze sales performance, identifying areas for improvement and implementing corrective actions
What We Offer:
- A competitive salary of approximately £35,000 - £45,000 per annum, depending on experience
- A 20% colleague discount across all M&S products and many of our third-party brands
- A generous holiday entitlement with the potential to buy extra holiday days
- Discretionary bonus schemes awarded based on performance
- A comprehensive training program to help you develop your leadership skills
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