Customer Program Director
2 days ago
Job Overview
The Customer Program Leader role at Experis is a key position responsible for managing customer programs, ensuring customer satisfaction, and driving business objectives. As a leader in this field, you will be expected to develop and implement program strategies, manage cross-functional teams, and maintain strong relationships with customers.
Key Responsibilities
- Develop and execute program plans to achieve business objectives and deliverables.
- Lead cross-functional teams to ensure program success, including orderbook management, RMA management, cash collection, and customer engagement.
- Support the management of repairs and retrofits through the business.
- Monitor and manage the health of products, leading relevant gate reviews and ensuring follow-up actions are completed.
- Negotiate with contracts for customer communications and contract amendments.
- Manage financial disputes and resolve delayed payments.
- Evaluate export compliance and process orders through GTM tools.
- Work with manufacturing, engineering, and quality teams to manage RMA's.
- Support customer visits and assessments.
- Manage forecasting of production units.
- Implement product re-designs and lead production readiness review activities.
- Collaborate with stakeholders to ensure program goals are achieved.
Requirements
- Bachelor's degree or equivalent experience (3-5 years).
- Strong communication, analytical, and project management skills.
- Ability to prioritize information and make decisions.
- Techincal knowledge and experience in analytics.
Estimated salary: £62,500 - £87,500 per annum. This figure is based on national averages for similar roles in Cheltenham, considering factors such as cost of living and industry standards.
-
Infrastructure Program Director
3 weeks ago
Cheltenham, Gloucestershire, United Kingdom Northrop Grumman Corp. (AU) Full timeWe are looking for an experienced Infrastructure Program Director to lead our infrastructure programs at Northrop Grumman Corp. (AU).The estimated salary for this position is £90,000 - £110,000 per annum.Job Description:Job Summary: The Infrastructure Program Director will be responsible for the overall direction, coordination, implementation, execution,...
-
Technical Program Director
1 day ago
Cheltenham, Gloucestershire, United Kingdom Redline Group Ltd Full timeJob ProfileWe are seeking a Technical Program Director to oversee the entire product lifecycle, from conception to delivery, for our innovative traffic detection products.The successful candidate will be responsible for leading cross-functional teams to design, develop, and test these cutting-edge products, ensuring timely delivery and meeting customer...
-
Leadership Position in Customer Programs
2 days ago
Cheltenham, Gloucestershire, United Kingdom Experis Full time £50 - £70About the RoleWe are seeking an experienced Customer Program Leader to join our team at Experis. The successful candidate will be responsible for leading customer programs, managing cross-functional teams, and driving business objectives.ResponsibilitiesManage customer programs to ensure delivery against milestones and business objectives.Develop and...
-
Director of Out of School Care Programs
1 day ago
Cheltenham, Gloucestershire, United Kingdom Teamkids Full timeAbout the Opportunity:We are excited to offer a permanent part-time opportunity for a Director of Out of School Care Programs at TeamKids. This role offers a unique blend of challenge and reward, with opportunities to develop innovative programs and lead a high-performing team of educators.The salary for this role is competitive, ranging from $80,000 to...
-
STEM Outreach Program Director
2 weeks ago
Cheltenham, Gloucestershire, United Kingdom Arts Council Full timeAre you passionate about education and community engagement? Do you have a background in project management and stakeholder engagement? We are looking for a seasoned professional to lead our STEM outreach initiatives and help us make a lasting impact on the lives of children and young people.About the RoleThis is a unique opportunity to join a dynamic team...
-
Program Management Specialist
2 days ago
Cheltenham, Gloucestershire, United Kingdom Experis Full time £50 - £70Job DescriptionThe Customer Program Leader role at Experis is a challenging and rewarding position that requires strong leadership, project management, and analytical skills. As a leader in this field, you will be expected to develop and implement program strategies, manage cross-functional teams, and maintain strong relationships with...
-
Sales and Customer Experience Director
4 weeks ago
Cheltenham, Gloucestershire, United Kingdom Card Factory Full timeJob Title: Sales and Customer Experience DirectorAbout the RoleWe are seeking an experienced Sales and Customer Experience Director to lead our store in Cheltenham Regent Arcade. As a key member of our team, you will be responsible for delivering commercial growth and developing a customer-centric culture within the store.Key ResponsibilitiesYou will have...
-
Technical Training Program Manager
4 weeks ago
Cheltenham, Gloucestershire, United Kingdom Jobs for Humanity Full timeJob Title: Technical Training Program ManagerAbout Us:Jobs for Humanity is a leading organization in the industry, dedicated to providing exceptional training programs for our product range, dealer network, and valued customers.Estimated Salary: £60,000 - £80,000 per annumAbout the Role:We are seeking an experienced Automotive Trainer to develop and...
-
Retail Store Director
4 weeks ago
Cheltenham, Gloucestershire, United Kingdom JD Full timeRole OverviewAs a Retail Store Director at GO Outdoors Express, you will be responsible for creating a store experience that sets us apart from the competition. Your leadership and management skills will drive exceptional customer service, financial performance, and a safe operating environment. Our goal is to equip our customers with everything they need...
-
Sales Director Position
3 weeks ago
Cheltenham, Gloucestershire, United Kingdom Bennett and Game Recruitment LTD Full timeSales Director NeededWe are seeking an experienced Sales Director to lead our sales team in Cheltenham.About the Job:Manage and motivate a team of sales professionalsMaintain strong relationships with clients and suppliersKey Responsibilities:Develop and implement sales strategies to drive business growthBenefits:Estimated annual salary: circa £50,000 per...
-
Executive Kitchen Director
2 days ago
Cheltenham, Gloucestershire, United Kingdom CV Locator Full timeWe are CV Locator, a gastro pub seeking an Executive Kitchen Director to lead our kitchen at a renowned establishment. This is an exciting opportunity to showcase your culinary skills in a vibrant environment where food and creativity are paramount.Job DescriptionChef Management: Develop and deliver exceptional dishes, manage kitchen budgets and staff, and...
-
Customer Relations Director
4 weeks ago
Cheltenham, Gloucestershire, United Kingdom Siamo Group Ltd Full timeRole OverviewWe are seeking a highly experienced Customer Service Manager to join our team in Swindon. The successful candidate will have a strong background in customer service leadership, with a proven track record of driving customer satisfaction and loyalty. You will be responsible for developing and implementing customer service strategies that drive...
-
Site Operations Director
4 weeks ago
Cheltenham, Gloucestershire, United Kingdom Halfords Full timeAbout the RoleAre you a seasoned leader with a passion for delivering exceptional customer experiences? We're currently seeking an experienced Site Operations Director to join our team at Cheltenham, Swindon Road. This is a fantastic opportunity to drive success in one of our flagship centres.
-
Operations Director
2 weeks ago
Cheltenham, Gloucestershire, United Kingdom COREcruitment Full timeAs an Operations Director at COREcruitment, you will be responsible for leading our growing UK and European hospitality site. Key areas of focus include business development, sales, customer service, people management, and problem-solving.About UsCOREcruitment is a dynamic and ambitious company that offers exciting career opportunities in the hospitality...
-
Retail Operations Director
3 weeks ago
Cheltenham, Gloucestershire, United Kingdom Listers Full timeAbout ListersListers is a leading retail organisation seeking an exceptional leader to drive our operations forward.Job SummaryWe are offering a competitive salary of up to £62,000 per annum for this Retail Operations Director role, which comes with a company car benefit and opportunities for growth.Key ResponsibilitiesManage sales teams to achieve revenue...
-
Office Space Director
2 days ago
Cheltenham, Gloucestershire, United Kingdom Falmouth Fairfax Real Estate Recruitment Full timeJob Title: Office Space DirectorWe are seeking an experienced and charismatic leader to join our team as Office Space Director. As a seasoned professional with a background in business development, you will have a proven track record of delivering results-driven solutions and building high-performing teams.A generous salary of £55,000 - £70,000 per annum,...
-
Sales Director
2 months ago
Cheltenham, Gloucestershire, United Kingdom beBee Professionals Full time £35,000 - £55,000At beBee Professionals, we are seeking a seasoned Sales Director to spearhead our sales team in the UK. The ideal candidate will have a proven track record in driving sales growth, leading high-performing teams, and fostering strong client relationships.Key Responsibilities:Develop and execute sales strategies to drive revenue growth and expand market...
-
Customer Service Manager
1 day ago
Cheltenham, Gloucestershire, United Kingdom Midcounties Co-operative Full timeRetail Team Leader Role at Midcounties Co-operativeWe are seeking a highly motivated Retail Team Leader to join our team. The successful candidate will have excellent leadership skills, a strong focus on customer service, and the ability to work effectively in a fast-paced environment.Key responsibilities include:Leading the team to achieve sales...
-
Retail Store Director
2 days ago
Cheltenham, Gloucestershire, United Kingdom Listers Full timeWe are searching for a Retail Store Director to join our team at Listers Toyota Dealership in Cheltenham. This role comes with a highly competitive annual salary of up to £62,000, as well as the use of a company vehicle and other rewards.Job DescriptionThis is an excellent chance for a dedicated professional to take charge of retail operations within the...
-
Sales Director
3 weeks ago
Cheltenham, Gloucestershire, United Kingdom Toyota Cheltenham Full timeEstimated salary: £55,000 - £65,000 per annumAbout the RoleWe are seeking a highly motivated Sales Director to lead our retail team at Toyota Cheltenham. The ideal candidate will have a proven track record in sales management and a strong understanding of the automotive industry.In this role, you will be responsible for driving sales growth, managing the...