Customer Experience Resolution Professional
3 weeks ago
Job Description
">We are seeking a highly motivated Digital Support Advisor to join our Business Energy team at Guidant Global. In this role, you will be responsible for providing exceptional customer support and ensuring that our online portal is user-friendly and accessible.
">Key Accountabilities
">- Respond to customer email enquiries in a timely and efficient manner
- Provide expert phone support to customers
- Evaluate customer access requests and identify potential issues
- Maintain accurate records of customer interactions
Your Skills and Qualifications
">- You possess excellent communication and interpersonal skills
- You are able to work effectively in a team environment
- You have a strong passion for accuracy and attention to detail
- You have a good working knowledge of Microsoft Office packages, including Word and Excel
Salary and Benefits
">The salary for this role is £28,000 per annum, plus benefits including a comprehensive training program and opportunities for career advancement.
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Complaints Resolutions Specialist
32 minutes ago
Reading, Reading, United Kingdom CV-Library Full timeJob Title: Complaints Resolutions SpecialistJob Overview:Come and work with CV-Library as a Complaints Resolutions Specialist, providing an exceptional customer service experience to clients across the UK. This is a fantastic opportunity to develop your skills in complaint resolution and management, working closely with our internal teams to ensure customer...
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Smart Resolution Specialist
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Reading, United Kingdom SSE Full time**About the Role** **Base Location**: Cardiff or Reading - this is a hybrid role working a minimum two days a week from the office at one of the advertised locations. **Salary**: £31,339 - £35,892 + a range of other benefits to support your family, finances and wellbeing. **Working Pattern**: Permanent | Full Time | Flexible First options...
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Customer Experience Specialist
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Reading, United Kingdom MBA Group Full timeOur Client, a leading car dealership group are currently looking for a **Customer Experience Specialist** to join their business based out of their **Lexus Reading** Dealership. This is a fantastic opportunity for an experienced customer service professional to make their first move into a premium automotive dealer group. Key responsibilities of a...
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Customer Experience Specialist
6 months ago
Reading, United Kingdom MBA Group Full timeOur Client, a leading car dealership group are currently looking for a **Customer Experience Specialist** to join their business based out of their **_** Dealership. This is a fantastic opportunity for an experienced customer service professional to make their first move into a premium automotive dealer group. Key responsibilities of a **Customer...
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Customer Experience Specialist
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Reading, United Kingdom MB Group Full timeOur Client, a leading car dealership group are currently looking for a **Customer Experience Specialist** to join their business based out of their Toyota Reading Dealership. This is a fantastic opportunity for an experienced customer service professional to make their first move into a premium automotive dealer group. Key responsibilities of a **Customer...
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Dispute Resolution Solicitor
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Community Crisis Resolution Manager
2 weeks ago
Reading, Reading, United Kingdom Berkshire Healthcare NHS Foundation Trust Full timeJob DescriptionWe are looking for a Community Crisis Resolution Manager to join our team at Berkshire Healthcare NHS Foundation Trust. As a key member of our Crisis Resolution Home Treatment Team, you will be responsible for leading and managing a team of staff, providing clinical supervision, and delivering high-quality care standards in a busy mental...
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Dispute Resolution Specialist
3 weeks ago
Reading, United Kingdom Ashville Knight Full timeAshville Knight is seeking an experienced Dispute Resolution Specialist to join their team in Berkshire. The successful candidate will have a proven track record of resolving complex disputes, as well as excellent communication and negotiation skills. This role offers a competitive salary of approximately £85,000 per annum, plus company pension and flexible...
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Workplace Conflict Resolution Advisor
3 weeks ago
Reading, Reading, United Kingdom FirstGroup Full timeJob Overview:">We are seeking a highly skilled Workplace Conflict Resolution Advisor to join our team at FirstGroup. As a key member of our Human Resources function, you will play a critical role in resolving conflicts and ensuring a positive work environment.Responsibilities will include providing expert advice and guidance on workplace conflict resolution,...
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Customer Experience Lead
2 weeks ago
Reading, Reading, United Kingdom CV-Library Full timeAt Voyage Care, we're dedicated to delivering exceptional customer experiences. We're seeking a highly skilled Customer Experience Lead to join our implementation team.In this role, you will be responsible for managing the deployment and integration of our Voyage Digital Care Nourish template, ensuring seamless implementation processes and exceptional...
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Fraud Dispute Complaint Resolution Specialist
2 weeks ago
Reading, Reading, United Kingdom Huntswood CTC Limited Full timeHuntswood CTC Limited is seeking a highly skilled Fraud Dispute Complaint Resolution Specialist to join their team. This exciting opportunity is perfect for individuals with experience in general banking complaint handling or fraud disputes.This role involves working on a project for a leading retail bank, providing excellent communication and interpersonal...
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Engineering Support Professional
3 weeks ago
Reading, Reading, United Kingdom AWE plc Full timeAbout the JobWe are looking for an experienced Engineering Support Professional to join our team at AWE plc. As a key member of our service delivery function, you will be responsible for providing engineering support to our customers, including the diagnosis and resolution of technical issues.Key ResponsibilitiesProvide engineering support to customers,...
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Customer Services Executive
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Reading, United Kingdom Healthxchange Pharmacy Full time**Customer Services Executive - 6 months fixed term contract** Location: Reading, WFH 2 days/week Reporting to: Customer Service Manager **Salary**: £25-27k pa **About Us**: Founded in 2000, Healthxchange are the leading supplier of aesthetic medical products and devices to medical professionals within the UK. As a winner of the Aesthetic Awards for...
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Dispute Resolution and Compliance Associate
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Reading, Reading, United Kingdom Huntswood CTC Limited Full timeHuntswood CTC Limited is seeking a highly skilled Dispute Resolution and Compliance Associate to join their team. As a key member of our team, you will be responsible for resolving customer complaints related to fraud disputes, while ensuring that all compliance regulations are met.This is an excellent opportunity for those with experience in general banking...
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B2B Customer Retention Specialist
3 weeks ago
Reading, Reading, United Kingdom Talent Smart Limited Full timeTalent Smart Limited is seeking an experienced B2B Customer Retention Specialist to join our team.About the JobIn this role, you will be responsible for developing and executing strategies to retain existing customers and drive revenue growth.Main ResponsibilitiesBuild strong relationships with customers through regular communication and issue...
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Customer Experience Specialist
3 weeks ago
Reading, Reading, United Kingdom Intuitive Surgical Full timeAbout the Role:">This is an exciting opportunity to join Intuitive Surgical as a Customer Trainer, where you will be responsible for delivering da Vinci System technology training programs for surgical teams.You will lead and support Specialized training programs and Society events, develop and maintain training materials and protocols, and act as subject...
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Customer Experience Associate
3 weeks ago
Reading, Reading, United Kingdom Huws Gray Group Full timeDeliver Exceptional Customer Experiences as a Customer Experience AssociateWe are seeking a customer-obsessed and results-driven Customer Experience Associate to join our team at Huws Gray Group.About Our Values:We are a values-driven business, committed to putting our customers at the heart of everything we do. We believe in empowering our colleagues to...
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Senior Customer Support Officer
6 months ago
Reading, United Kingdom Skill Dynamics Limited Full timeThe Skill Dynamics SSO is a **newly created** functional role designed to work at the heart of the customer support team. The requirement will be to support the wider team, who will be focused on analysing tickets and cases and looking for resolution to those cases. You will be expected to train team members to deal with the maintenance of customer learning...
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Customer Experience
8 months ago
Reading, United Kingdom Enghouse Full time**_Enghouse Interactive _**is looking to hire a **Customer Experience & Renewals Specialist** to join our dynamic Team! **_ What you will be doing:_** - ** Customer Advocacy**: Understand and champion the voice of our customers, integrating feedback to shape our services and products. - **Renewal Management**: Coordinate renewals seamlessly, addressing...
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Customer Services Advisor
6 months ago
Reading, United Kingdom Spire Healthcare Full time**Customer Service Advisor | Customer Service/Administration | Reading | Full Time, Permanent | Monday - Friday | Free Parking, Great pay plus excellent benefits** **Role location - Hospital Support Centre (HSC), Regents Gate - Reading** Spire Dunedin Hospital in Reading are looking for a driven and motivated individual to provide customer service, working...