Customer Retention Marketing Strategist
1 month ago
Delivering Exceptional Customer Retention
We are seeking a highly skilled Customer Retention Marketing Strategist to join our Customer Operations team at Future.
This role is a great opportunity to develop and implement retention marketing roadmaps, drive yield and revenue, and improve customer lifetime value across our digital and print subscriber base.
Main Responsibilities:
- Implement agreed retention marketing roadmaps to deliver improvement through a test and learn approach
- Apply best practice in marketing and analytics to drive yield and revenue
- Develop and deliver retention and engagement marketing initiatives to reduce churn and win back customers
- Present results and recommendations to key stakeholders at all levels
Requirements:
- Experience in retention marketing and analytics
- Excellent skills in marketing and copywriting
- Able to problem solve and manage solutions from start to finish
- Knowledge of the latest opportunities and trends within retention marketing
What We Offer:
- Uncapped leave and flexible working arrangements
- A share of our profits with a bonus when we hit our targets
- Wellbeing support with access to our Colleague Assistant Programmes
- Opportunity to purchase shares in Future with our Share Incentive Plan
About Us:
We're Future, a global platform for specialist media with over 250 brands and 3000+ colleagues. We're committed to inclusion and diversity, promoting a positive and respectful workplace for all.
Please let us know if you need any reasonable adjustments made so we can give you the best experience.
Find out more about Our Future, Our Responsibility on our website.
#LI-Hybrid
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