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Customer Service Assistant

1 month ago


Hereford, Herefordshire, United Kingdom Chartwells - Universities Full time
Customer Service Assistant - Universities

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment? We are looking for a Customer Service Assistant to join our team at Chartwells, the leading provider of catering and support services to the education sector.

As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Your key responsibilities will include:
  • Preparing delicious, high-quality food that delights our clients and customers
  • Creating attractive food and counter displays
  • Representing Chartwells and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations


Our ideal Customer Service Assistant will:
  • Have an enthusiastic can-do attitude
  • Display passion for delivering excellent customer service
  • Be an excellent team player
  • Arrive equipped with a desire to succeed in your role
  • Thrive working under pressure
  • Demonstrate outstanding timekeeping and reliability
  • Have a safety-first mind set
  • Have experience within a similar catering-related role, but this isn't essential.


Part of Compass Group UK&I, Chartwells is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive because diversity is our strength.

If you're passionate about delivering exceptional customer experiences and have a desire to succeed in your role, we'd love to hear from you.