Customer Support Specialist

3 weeks ago


Peterborough, Peterborough, United Kingdom Global Technology Solutions Ltd Full time

Opportunity Summary:

We are seeking a talented Service Desk Analyst to join our team at Global Technology Solutions Ltd.

Key Responsibilities:
- Provide exceptional customer service via phone, email, and in-person interactions.
- Troubleshoot and resolve technical issues in a timely and efficient manner.
- Collaborate with internal teams to resolve complex technical issues.
- Maintain accurate records of customer interactions and issue resolutions.

Requirements:
- Fluency in Hungarian and English with strong communication skills.
- Proven customer service experience.
- Strong technical skills and ability to learn new technologies quickly.

Benefits:
- Competitive hourly rate of £15, with opportunities for increases after 3 months.
- 3-month contract with potential extensions.
- Flexible working hours with a maximum of 2 weekends per month.



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