Family Engagement Specialist

5 days ago


Rugby, Warwickshire, United Kingdom Service Care Solutions - Social Work Full time
About Service Care Solutions - Social Work

We are a leading provider of social work services, dedicated to making a positive impact on the lives of individuals and families affected by incarceration.

Job Description

Family Engagement Specialist

We are seeking a compassionate and dedicated Family Engagement Specialist to join our team at HMP Onley. In this crucial role, you will provide essential support to prisoners and their families, building strong relationships and advocating for their needs.

Key Responsibilities:

  • Case Management: Conduct comprehensive assessments of family needs, develop individualized support plans, and monitor progress. Implement evidence-based interventions to strengthen family relationships and promote resilience.
  • Family Support: Offer practical and emotional support to families, including crisis intervention, information provision, and signposting to external services. Facilitate effective communication between prisoners and their families through in-person and virtual visits.
  • Advocacy: Champion the rights and needs of families, advocating for their involvement in decision-making processes and accessing essential services.
  • Collaboration: Build strong partnerships with prison staff, social services, and other agencies to ensure a coordinated approach to family support.
  • Data Management: Maintain accurate and up-to-date case records, contribute to data collection, and participate in evaluation activities.
  • Teamwork: Collaborate effectively with colleagues to deliver high-quality services and contribute to the overall goals of the team.

Ideal Candidate:

  • Proven Experience: Demonstrated experience in working with vulnerable populations, particularly families affected by incarceration.
  • Strong Interpersonal Skills: Excellent communication, listening, and empathy skills to build trust and rapport with families.
  • Case Management Expertise: Proven ability to manage complex cases, prioritize tasks, and meet deadlines.
  • Advocacy Skills: Passionate about advocating for the rights and needs of marginalized groups.
  • Resilience: Ability to work effectively in a challenging environment and manage emotional demands.
  • Team Player: Collaborative and supportive team member with a strong commitment to our mission.

What We Offer:

  • A rewarding opportunity to make a positive impact on people's lives.
  • Competitive salary and benefits package.
  • Ongoing professional development and training.


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