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Cardiff, Cardiff, United Kingdom Digital Health and Care Wales Full timeAbout the RoleWe are seeking a highly experienced and skilled Associate Director of Enterprise Service Management to join our Operations Directorate. The successful candidate will be responsible for leading the development and implementation of our enterprise service management practice, driving operational excellence across our suite of products and...
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Cardiff, Cardiff, United Kingdom Digital Health and Care Wales Full timeAbout the RoleWe are seeking a highly experienced and skilled Associate Director of Enterprise Service Management to join our Operations Directorate. The successful candidate will be responsible for leading the development and implementation of our enterprise service management practice, driving operational excellence across our suite of products and...
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Cardiff, Cardiff, United Kingdom Digital Health and Care Wales Full timeAbout the RoleWe are seeking a highly experienced and skilled Associate Director of Enterprise Service Management to join our Operations Directorate. The successful candidate will be responsible for leading the development and implementation of our enterprise service management practice, driving operational excellence across our suite of products and...
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Cardiff, Cardiff, United Kingdom Digital Health and Care Wales Full timeAbout the RoleWe are seeking a highly experienced and skilled Associate Director of Enterprise Service Management to join our Operations Directorate. The successful candidate will be responsible for leading the development and implementation of our enterprise service management practice, driving operational excellence across our suite of products and...
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Cardiff, Cardiff, United Kingdom Digital Health and Care Wales Full timeAbout the RoleWe are seeking a highly experienced and skilled Associate Director of Enterprise Service Management to join our Operations Directorate. The successful candidate will be responsible for leading the development and implementation of our enterprise service management practice, driving operational excellence across our suite of products and...
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Cardiff, Cardiff, United Kingdom Digital Health and Care Wales Full timeAbout the RoleWe are seeking a highly experienced and skilled Associate Director of Enterprise Service Management to join our Operations Directorate. The successful candidate will be responsible for leading the development and implementation of our enterprise service management practice, driving operational excellence across our suite of products and...
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Cardiff, Cardiff, United Kingdom Digital Health and Care Wales Full timeAbout the RoleWe are seeking a highly experienced and skilled Associate Director of Enterprise Service Management to join our Operations Directorate. The successful candidate will be responsible for leading the development and implementation of our enterprise service management practice, driving operational excellence across our suite of products and...
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Cardiff, Cardiff, United Kingdom Digital Health and Care Wales Full timeAbout the RoleWe are seeking a highly experienced Associate Director of Enterprise Service Management to join our operations directorate. The successful candidate will be responsible for implementing the strategic vision and driving operational excellence across our suite of products and services.Main ResponsibilitiesAccountable for the overall quality and...
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Cardiff, Cardiff, United Kingdom Digital Health and Care Wales Full timeAbout the RoleWe are seeking a highly experienced and skilled Associate Director of Enterprise Service Management to join our Operations Directorate. As a key member of our senior leadership team, you will be responsible for driving operational excellence across our suite of products and services, performance, and assurance of our technology estate.Key...
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Cardiff, Cardiff, United Kingdom Digital Health and Care Wales Full timeAbout the RoleWe are seeking a highly experienced and skilled Associate Director of Enterprise Service Management to join our operations directorate. As a key member of our team, you will play a critical role in driving operational excellence across our suite of products and services, performance, and assurance of our technology estate.Key...
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Associate Director of Enterprise Service Management
2 months ago
Cardiff, Cardiff, United Kingdom Digital Health and Care Wales Full timeAbout the RoleWe are seeking a highly experienced and skilled Associate Director of Enterprise Service Management to join our Operations Directorate. As a key member of our team, you will play a critical role in driving operational excellence across our suite of products and services, performance, and assurance of our technology estate.Key...
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Cardiff, Cardiff, United Kingdom Digital Health and Care Wales Full timeAbout the RoleWe are seeking a highly experienced and skilled Associate Director of Enterprise Service Management to join our operations directorate. As a key member of our team, you will play a critical role in driving operational excellence across our suite of products and services, performance, and assurance of our technology estate.Key...
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Associate Director of Enterprise Service Management
2 months ago
Cardiff, Cardiff, United Kingdom Digital Health and Care Wales Full timeAbout the RoleWe are seeking a highly experienced and skilled Associate Director of Enterprise Service Management to join our Operations Directorate. As a key member of our team, you will play a critical role in driving operational excellence across our suite of products and services, performance, and assurance of our technology estate.Key...
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Cardiff, Cardiff, United Kingdom Digital Health and Care Wales Full timeAbout the RoleWe are seeking a highly experienced and skilled Associate Director of Enterprise Service Management to join our Operations Directorate. As a key member of our senior leadership team, you will play a critical role in driving operational excellence across our suite of products and services, performance, and assurance of our technology estate.Key...
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Cardiff, Cardiff, United Kingdom Digital Health and Care Wales Full timeAbout the RoleWe are seeking a highly experienced and skilled Associate Director of Enterprise Service Management to join our Operations Directorate. As a key member of our senior leadership team, you will play a critical role in driving operational excellence across our suite of products and services, performance, and assurance of our technology estate.Key...
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Cardiff, Cardiff, United Kingdom Digital Health and Care Wales Full timeAbout the RoleWe are seeking a highly experienced and skilled Associate Director of Enterprise Service Management to join our Operations Directorate. As a key member of our team, you will play a critical role in driving operational excellence across our suite of products and services, performance, and assurance of our technology estate.Key...
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Cardiff, Cardiff, United Kingdom Digital Health and Care Wales Full timeAbout the RoleWe are seeking a highly experienced and skilled Associate Director of Enterprise Service Management to join our Operations Directorate. As a key member of our team, you will play a critical role in driving operational excellence across our suite of products and services, performance, and assurance of our technology estate.Key...
Director of Enterprise Service Management
2 months ago
Job Title: Associate Director of Enterprise Service Management
Job Type: Full-time
Location: Cardiff, Wales
Job Reference: Not Applicable
Salary: £88,000 - £97,000 per annum
Benefits:
- 28 days annual leave + public holidays
- Great work life balance with flexible working and hybrid working (min 1 day a week onsite)
- Professional development & career opportunities
- NHS pension (c 20% employer)
- Employee Assistance Programme and confidential counselling service
- Cycle to work scheme
Job Summary:
We are working in partnership with Digital Health and Care Wales (DHCW) to find them the best tech talent in the UK We are currently working with them to recruit an Associate Director of Enterprise Service Management. This is a role perfect for anyone looking for their next step in Service Management - to mature service management principles/frameworks and lead the already robust service management department.
Key Responsibilities:
- Using your considerable Service Management and Leadership skills to guide the development of the organisation's Service Management following a Software Delivery/Product Focussed approach.
- Support the delivery of software products providing metrics around value delivery.
- Extensive experience leading Service Management in a complex organisation - having built and matured internal ITSM structures and processes.
About the Company:
Digital Health and Care Wales (DHCW) was established in April 2021 and provides world leading digital services, empowering people to live healthier lives and is transforming health and care for everyone in Wales. If you want to get involved in some of the biggest health tech projects in the UK, be part of new digital solutions that will impact health and care for three million Welsh people and use your tech and analytical skills to help make life better for everyone in Wales, we want to hear from you
About the Role:
This is a role perfect for anyone looking for their next step in Service Management - to mature service management principles/frameworks and lead the already robust service management department. You will be using your considerable Service Management and Leadership skills to guide the development of the organisation's Service Management following a Software Delivery/Product Focussed approach.
What We Offer:
- Salary of £88,000 - £97,000 (Applicants will be awarded bottom of the band unless they can prove prior earnings that match the higher salaries)
- 28 days annual leave + public holidays
- Great work life balance with flexible working and hybrid working (min 1 day a week onsite)
- Professional development & career opportunities
- NHS pension (c 20% employer)
- Employee Assistance Programme and confidential counselling service
- Cycle to work scheme
