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Customer Experience Manager

2 months ago

Essex, United Kingdom Harnham Full time
Job Opportunity

Customer Experience Manager

We are seeking a highly skilled Customer Experience Manager to join our team at Harnham. As a key member of our Customer Experience team, you will be responsible for leading analytics efforts and creating technical customer requirements.

Key Responsibilities

  • Develop and implement analytics strategies to drive business growth
  • Collaborate with cross-functional teams to create customer-centric solutions
  • Design and deliver data visualizations using Tableau
  • Provide analytical insights to inform business decisions

Requirements

  • Proven experience in financial services, with a strong background in Google Analytics (GA4)
  • Excellent communication and stakeholder engagement skills
  • Ability to work with complex data sets and create actionable insights

About the Company

Harnham is a multi-award-winning Travel Insurance broking group, covering over 30 million customers across the UK, Australia, and Ireland.

How to Apply

If you are a motivated and experienced professional looking to take your career to the next level, please submit your CV to Izzi at Harnham using the link below.