Senior UX Consultant

1 week ago

East Anglia, United Kingdom Zoocha Full time £70,000
About the Role

We are seeking a seasoned UX/CX and strategy practitioner to join our growing cross-functional Experience Team as a Senior UX Consultant. As a key member of our multidisciplinary team, you will help lead Zoocha's strategic experience design work and UX consultancy offering.

Key Responsibilities
  • Help discover, define, and design experiences that deliver ongoing value to our clients and their audiences.
  • Work closely with our creative and UI design team to feed into the strategy and design of a wide range of audience-centred digital products, services, and experiences.
  • Play a key role in helping ensure our output is grounded in research, data, and insights.
  • Lead and mentor our internal team, inspiring them to reach their full potential.
  • Develop and maintain a deep understanding of our clients' needs and goals, and use this knowledge to inform our design decisions.
Requirements
  • Minimum of 5 years' agency experience in a senior UX design/consultancy role.
  • Exceptional UX design craft paired with a strategic, consultative mindset.
  • Passionate about all things UX, and keen to share that passion with the team.
  • Deep practical experience of planning, conducting, analysing, and presenting back of quantitative and qualitative research studies.
  • Solid proficiency in analysing and interpreting data, and creating UX/CX deliverables such as wireframes, prototypes, journey/experience maps, user flows, personas, information architecture, etc.
  • The ability to turn insights into strategic recommendations, and help join the dots for clients through compelling narratives and storytelling.
  • Strong experience of designing and working with complex, global design systems, with a deep proficiency in Figma prototyping and testing.
  • Good understanding of Web Content Accessibility Guidelines best practices.
  • Solid experience of designing native mobile apps (iOS and Android) and with a strong understanding of native mobile app design best practices.
  • Good commercial awareness, helping ensure work is delivered on time within budget.
  • A good understanding of creative and emerging technologies and how they can be applied to innovative and immersive experiences.
  • An exceptional communicator with the ability to explain complex concepts in plain English to people from other disciplines and backgrounds.
What We Offer
  • Flexible working with the ability to work from any of our offices (UK, Spain, Brazil) for periods of time.
  • Outstanding benefits including profit share, private healthcare, gym, and wellness fund.
  • Unlimited training budget.
  • An inclusive workplace with active advocacy networks for women, LGBTQI employees, and people from ethnic minorities.

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