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Senior UX Consultant

2 months ago

East Anglia, United Kingdom Zoocha Full time £70,000
About the Role

Zoocha is seeking a seasoned UX/CX and strategy practitioner to join our growing cross-functional Experience Team as a Senior UX Consultant. This is a new role within the agency, reporting directly to the Creative Director.

We are embarking on a phase of significant internal positive change at Zoocha, building out new creative, strategic and experience capabilities to complement our industry-leading Drupal design and build offering.

Key Responsibilities
  • Help lead Zoocha's strategic experience design work and UX consultancy offering
  • Play a key role in discovering, defining and designing experiences, ensuring output is grounded in research, data and insights, and delivers ongoing value to clients and their audiences
  • Work closely with our creative and UI design team, feeding into the strategy and design of a wide range of audience-centred digital products, services and experiences
  • Manage and mentor junior team members, providing guidance and support to help them reach their full potential
  • Develop and maintain a deep understanding of emerging technologies and their application to innovative and immersive experiences
Requirements
  • Minimum of 5 years' agency experience in a senior UX design/consultancy role
  • Exceptional UX design craft paired with a strategic, consultative mindset
  • Passionate about all things UX, with a keen desire to share that passion and inspire the team
  • Deep practical experience of planning, conducting, analysing and presenting back of quantitative and qualitative research studies
  • Solid proficiency in analysing and interpreting data, with experience creating UX/CX deliverables such as wireframes, prototypes, journey/experience maps, user flows, personas, information architecture, etc.
  • Ability to turn insights into strategic recommendations and help join the dots for clients through compelling narratives and storytelling
  • Strong experience of designing and working with complex, global design systems, with a deep proficiency in Figma prototyping and testing
  • Good understanding of Web Content Accessibility Guidelines best practices
  • Solid experience of designing native mobile apps (iOS and Android) and with a strong understanding of native mobile app design best practices
  • Good commercial awareness, helping ensure work is delivered on time within budget
About Zoocha

Zoocha is a leading Drupal specialist digital agency based in the UK, with offices in Spain and Brazil. We're a friendly, lively and fast-paced place to work, with regular team nights out and a wide range of social events on offer across our three offices.

We're a certified Great Place to Work, and we're committed to creating an inclusive workplace with active advocacy networks for women, LGBTQI employees and people from ethnic minorities.

We offer outstanding benefits, including profit share, private healthcare, gym and wellness fund, and unlimited training budget.