Transport Operations Manager

1 month ago


Southall, Greater London, United Kingdom https:jobs-redefined.cositemap Full time

We are seeking a highly skilled Transport Operations Manager to join our team at our Southall Depot. As a key member of our Operations Team, you will play a vital role in driving our performance by ensuring the highest standards of safety and customer service across our designated routes.

Key responsibilities will include:

  • Embedding our defensive driving strategy to reduce road traffic collision and customer injury rates
  • Monitoring and improving the Bus Customer Experience Survey (BCES) scores
  • Managing driver license audits and sickness absence levels
  • Providing strong organizational, time management, and communication skills to support the team

We operate 11% of London's bus network, running over 900 modern high-tech vehicles and employing around 3,500 employees across six depots in Central, South, and West London. We carry over 150 million customers a year on TfL's contracted bus network.

As a Transport Operations Manager, you will have a good working knowledge of the UK Domestic Drivers' Hours' Regulations and Microsoft Office packages. If you have the skills, experience, or qualifications required for this role, we encourage you to apply.

We are committed to diversity, inclusion, and equity, and we fully support our workforce being a true representation of society.



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