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Travel Services Associate

2 months ago


New Malden, Greater London, United Kingdom Travelex Full time

About the Role

We are seeking a skilled Travel Services Partner to join our team at Travelex. As a key member of our team, you will be responsible for providing exceptional customer service and building relationships with our customers.

Key Responsibilities

  • Building relationships with customers and tailoring their experience based on their destination
  • Becoming a travel money ambassador and providing support and advice on great Travelex products and services
  • Processing foreign exchange transactions accurately and efficiently
  • Delivering on key performance goals and implementing best practice legal and regulatory standards
  • Working inclusively in a diverse team and engaging with customers to meet their needs

What We Offer

  • A competitive salary and benefits package
  • A company pension scheme and holiday entitlement
  • An employee discount platform and employee assistance programme

About Travelex

We are a leading specialist provider of foreign exchange, with a network of stores and a trusted brand in international money. Our mission is to simplify our customers' access to international money, however and whenever.