Sales and Customer Service Coordinator

3 weeks ago


Braunstone Town, United Kingdom Bellway Full time

At Bellway, we strive to maintain an inclusive culture that values diversity, respects individuality, and provides a safe working environment for all colleagues. This means we're committed to making adjustments and offering flexible working arrangements to ensure everyone's needs are met.

We have an exciting opportunity for a Fixed Term Sales Administrator to join our East Midlands Division's Sales team. This role is a key part of our sales progression process, working closely with the Sales Office Manager to ensure a smooth transition from reservation to completion.

Main Responsibilities:

  • Support the Sales Office Manager with sales progression, including liaising with solicitors and collating legal documents.
  • Provide secretarial support to the Sales Office Manager, Head of Sales/Sales Director, and Sales Managers, including producing letters, memos, reports, and spreadsheets.
  • Record and input sales releases, reservations, cancellations, exchanges, handovers, legal completions, and bespoke options onto our sales system.
  • Ensure all development details are up-to-date and accurate on our sales systems, website, and external sites like Rightmove.
  • Produce weekly, monthly, and ad-hoc reports required by the sales department, Divisional management, and Group.
  • Coordinate information distribution between the sales department and other departments within the Division.
  • Register plots with the NHBC and record them on our sales system.

Requirements and Qualifications:

  • Experience working in a fast-paced administration role is essential.
  • Desirable experience working in sales is a plus.
  • GCSE Maths and English – Grade 4/C or above (or equivalent) is required.

Working Conditions:

  • This role is a fixed-term contract for 12 months.
  • Office-based role.
  • Competitive salary and benefits package, including contributory pension scheme, 25 days holiday, and more.

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