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IT Support Specialist

1 month ago

Gloucester, Gloucestershire, United Kingdom In Technology Group Full time
Job Title: IT Support Specialist

We are seeking an experienced IT Support Specialist to join our team at In Technology Group Ltd. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving complex technical issues, and collaborating with our team to ensure seamless service delivery.

Key Responsibilities:

* Provide technical support to clients via phone, email, and remote desktop
* Troubleshoot and resolve complex technical issues related to Microsoft, systems, infrastructure, and security
* Collaborate with team members to escalate issues and ensure timely resolution

Requirements:

* Valid driving license due to travel requirements
* Solid experience supporting Windows OS, Active Directory, and Office 365
* Excellent communication and problem-solving skills

What We Offer:

* Competitive salary of £40,000
* Hybrid working arrangement, balancing office collaboration and remote efficiency
* Opportunities for growth and development in a dynamic and innovative environment

If you have the skills and experience required for this role, please submit your application with an up-to-date CV.