Technical Support Specialist
23 hours ago
We are seeking a skilled Technical Support Engineer to join our team at Fresh Perspective Resourcing. As a Technical Support Engineer, you will be responsible for providing exceptional customer service, troubleshooting technical issues, and ensuring all processes are followed.
Key Responsibilities- Support customers over the phone and in person at the workshop
- Inspect and diagnose problems with products and carry out repairs
- Ensure all processes are followed, including using internal systems
- Ensure customer records are up to date
- Liaise with and communicate with other departments
- Ideal 1-2 years of experience in a technical support role
- Naturally high level of technical competency and comprehension
- Excellent interpersonal skills, telephone manner, and communication skills
- Patient, friendly, and enjoy talking to people
- Positive and proactive personality, with good problem-solving skills
- Salary of \u00a325,000
- Excellent company benefits, including development opportunities and company events
- 28 days holiday
- Employee assistance programme and company pension
To be considered for this Technical Support Engineer role, please send your CV over today.", "lang_code": "en"}
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