Technical Support Specialist

23 hours ago


Rising Bridge, United Kingdom Fresh Perspective Resourcing Full time
{"title": "Technical Support Engineer Role", "description": "Job Summary

We are seeking a skilled Technical Support Engineer to join our team at Fresh Perspective Resourcing. As a Technical Support Engineer, you will be responsible for providing exceptional customer service, troubleshooting technical issues, and ensuring all processes are followed.

Key Responsibilities
  • Support customers over the phone and in person at the workshop
  • Inspect and diagnose problems with products and carry out repairs
  • Ensure all processes are followed, including using internal systems
  • Ensure customer records are up to date
  • Liaise with and communicate with other departments
Requirements
  • Ideal 1-2 years of experience in a technical support role
  • Naturally high level of technical competency and comprehension
  • Excellent interpersonal skills, telephone manner, and communication skills
  • Patient, friendly, and enjoy talking to people
  • Positive and proactive personality, with good problem-solving skills
What We Offer
  • Salary of \u00a325,000
  • Excellent company benefits, including development opportunities and company events
  • 28 days holiday
  • Employee assistance programme and company pension

To be considered for this Technical Support Engineer role, please send your CV over today.", "lang_code": "en"}



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