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Technical Support Engineer

3 months ago

Rising Bridge, United Kingdom CV-Library Full time

Are you looking for your next move as a Technical Support Engineer?

Do you love to give excellent customer service to a business, both in person and via the phone?

Are you a whizz at troubleshooting and solving technical issues?

Then this Technical Support Engineer role could be perfect for you

Especially if you love a bit of banter and having a laugh at work

To find out more, read on…

As a Technical Support Engineer, your responsibilities will include:

* Supporting customers over the phone and in person at the workshop

* Inspecting and diagnosing problems with products and carrying out repairs

* Ensuring all processes are followed, including using internal systems

* Ensuring customer records are up to date

* Liaising with and communicating with other departments

We are looking for a Technical Support Engineer who has the following skills and experience:

* Ideally 1-2 years of experience in a technical support role

* A naturally high level of technical competency and comprehension

* Excellent interpersonal skills, telephone manner, and communication skills

* Patient, friendly and enjoy talking to people

* A positive and proactive personality, with good problem-solving skills

In return, the successful Technical Support Engineer will receive a salary of £25,000, plus excellent company benefits including:

* Development opportunities

* Company events and parties

* 28 days holiday

* Employee assistance programme

* Company pension

To apply for this Technical Support Engineer role, send your CV over today