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IT Support Specialist
2 months ago
We are seeking a highly motivated and detail-oriented Graduate IT Support Specialist to join our team at EndtoEnd IT Ltd. As a Graduate IT Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.
About the RoleThe successful candidate will have a strong understanding of IT systems and be able to troubleshoot and resolve technical issues in a timely and efficient manner. You will also be responsible for training and supporting new clients, configuring new systems, and testing new software developments.
Key Responsibilities- Provide online and phone-based system and customer support
- Train and support new clients on our system
- Configure new client systems
- Test new software developments
- Answer phone calls and log support calls
- Perform general administration tasks
- Graduate degree in a technology or business-related subject
- Excellent IT skills and ability to learn quickly
- Ability to take responsibility for issues or projects and follow through to completion
- Full UK driving license
We offer a competitive salary and a comprehensive benefits package, including opportunities for professional development and growth. If you are a motivated and detail-oriented individual with a passion for IT, we encourage you to apply for this exciting opportunity.
