Key Client Support Specialist

7 days ago


Northampton, Northamptonshire, United Kingdom ACS Staffing Solutions Full time

We are seeking a skilled Key Client Administrator to provide high-level support and administrative duties for one of our key clients in the logistics industry. The successful candidate will be responsible for maintaining professional relationships and offering a first-class service in all aspects of logistics.

Key Responsibilities:
  • Deliver a professional service to key clients, managing all logistics-related tasks.
  • Serve as the primary contact for client service issues.
  • Stay informed on industry and environmental compliance standards.
  • Build and maintain relationships with clients through first-line support via email and telephone.
  • Perform administrative duties efficiently and as needed.
  • Adhere to company procedures and guidelines.
  • Provide coverage for colleagues during absences to ensure seamless service.
  • Handle additional ad-hoc duties as assigned.

The ideal candidate will have proven experience in customer service or account management roles, with a confident problem-solving ability and the capacity to take initiative and resolve issues.

We are an equal opportunities employer and welcome applications from all qualified candidates.



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