Team Leader

1 month ago


Banbury, Oxfordshire, United Kingdom HobbyCraft Full time

About Hobbycraft

We are a forward-thinking, diverse team committed to exceeding customer expectations. We value our colleagues and strive to create a positive work environment.

About the Role

As a Team Leader at Hobbycraft, you will support the management team in driving sales and delivering excellent customer service. Your responsibilities will include:

  • Operating the till and handling cash, credit/debit cards, and gift card transactions accurately
  • Overseeing operations, including merchandising, goods in, warehouse operations, and duty management responsibilities
  • Supporting and coaching new colleagues
  • Coordinating the workload of colleagues
  • Answering customer enquiries

About You

We are looking for someone with:

  • A minimum of 1 year's previous retail experience, preferably in a managerial or supervisory role
  • A passion for all things craft and a desire to inspire others
  • The ability to learn and share expertise of products to fit customer needs
  • High levels of enthusiasm, drive, and motivation
  • Confident and clear communication skills
  • Flexibility to accommodate business trading needs

Benefits at Hobbycraft

  • Rates of pay above minimum wage
  • 25% Discount Card for Hobbycraft Stores
  • Generous holiday with an increase each holiday year
  • A creative working environment
  • Company pension contribution
  • Cycle to Work Scheme
  • Access to our Employee Support Programme for overall well-being
  • Continuous training, development, and performance management
  • Colleague Social Events throughout the year

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