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Customer Service Representative

2 months ago

Arundel, West Sussex, United Kingdom Cubitt & West Full time

Cubitt & West, a leading estate agency in the Southeast of England, is seeking a highly organized and detail-oriented individual to join our team as a Branch Administrator. As a vital part of our business, you will be responsible for ensuring the smooth operation of our sales team.

What to Expect:

  • Producing detailed listings for new properties, providing our customers with the latest information and updates.
  • Marketing and advertising our stock on prominent property websites, including Rightmove.
  • Communicating with customers through various channels, following up on their inquiries and needs.
  • Assisting the sales team with customer inquiries and providing support during appointments.
  • Performing administrative tasks, such as filing, post, and ordering office equipment.

Requirements:

  • A typing speed of at least 45 wpm and the ability to quickly learn new computer systems and software, including Microsoft Office.
  • A keen eye for detail and accuracy, ensuring compliance with company standards and procedures.

Benefits:

  • 33 days paid holiday (pro rata)
  • Extra day off for your birthday (pro rata)
  • Pension
  • Life Insurance
  • Company Rewards and Incentives
  • Structured Career Path
  • Employee Assistance Scheme