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Housing and Community Liaison Officer

2 months ago

Liverpool, Liverpool, United Kingdom Service Care Solutions Full time
{"Key Responsibilities": "Key Responsibilities:

- Provide expert advice on tenancy matters, welfare benefits, and rehousing requests.

- Assist tenants with support needs to help them sustain their tenancies.

- Support the Property Services Manager with void turnaround targets and the lettings process.

- Assess housing applicants and manage allocations in line with the Lettings Policy.

- Ensure tenancy terminations and new lettings comply with policy and targets.

- Work to resolve tenant disputes and enforce tenancy conditions in collaboration with the Housing Management team.

- Assist with legal action to enforce tenancy conditions when necessary.

- Conduct estate inspections, monitor repairs, and liaise with colleagues to improve the environment.

- Promote tenant engagement in service delivery and decision-making.

- Attend internal and external meetings as needed.

", "Qualifications and Experience": "Qualifications and Experience:

- Experience in a housing management role or knowledge of tenancy law is advantageous but not essential.

- Strong planning and organisational skills.

- Excellent communication and customer service experience, with a proven ability to work effectively with the public.

- Enthusiasm, drive, and a genuine passion for making a positive impact on the community.

", "About the Role": "About the Role:

This role offers a unique opportunity to make a real difference in the lives of residents by supporting housing needs, managing tenancy matters, and contributing to neighbourhood well-being. As a Housing and Community Officer, you will play a crucial role in shaping a thriving community and directly influencing housing services.

", "Company Overview": "Company Overview:

Service Care Solutions is a leading provider of recruitment services to the public sector. We are committed to delivering exceptional results and building long-term relationships with our clients and candidates.

"}