Service Operations Manager
2 weeks ago
Service Manager Job Description
365 Recruit is seeking a highly skilled and experienced Service Manager to head our Reading service office. The ideal candidate will have a proven track record of achievement in the Refrigeration and Air Conditioning industry, with a strong understanding of air conditioning and chiller systems.
Key Responsibilities:
- Day-to-day management of branch service engineers and service support team, ensuring high standards of work and efficient resource allocation.
- Handling client requests, providing support and guidance as necessary, and ensuring timely resolution of issues.
- Developing and implementing effective service strategies to meet business objectives and drive growth.
- Collaborating with cross-functional teams to ensure seamless service delivery and continuous improvement.
Requirements:
- Proven experience in managing service teams and delivering high-quality service outcomes.
- Strong technical knowledge of air conditioning and chiller systems, with a focus on chilled water and heat pump systems.
- Excellent leadership and communication skills, with the ability to motivate and develop team members.
- Commercial awareness and contract tendering experience, with a focus on driving business growth and profitability.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional development and career advancement.
- A dynamic and supportive work environment.
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