Document Retrieval Specialist

2 days ago


Ipswich, Suffolk, United Kingdom Suffolk County Council Full time
Deliver Excellent Customer Service

We are seeking a Document Retrieval Specialist to join our team at Suffolk County Council. This permanent role offers an annual salary of £24,404 (pro rata) and the opportunity to work with valuable historical records.

The successful candidate will have strong interpersonal skills, be able to retrieve and produce archive materials efficiently, and have a keen interest in history or archival work.

Suffolk Archives is a dedicated team committed to delivering exceptional customer service. As a Document Retrieval Specialist, you will work closely with our Operations Team to provide public access to collections housed at The Hold in Ipswich.

Key Responsibilities:
  • Provide exceptional customer service, responding to enquiries and requests for archive materials.
  • Retrieve and produce archive materials from strong rooms for customer use, ensuring accuracy and efficiency.
  • Contribute to maintaining accurate records and developing archive inventories.

This role requires the ability to work collaboratively and efficiently, with excellent communication and problem-solving skills. If you have a passion for history and enjoy working with people, we encourage you to apply.



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