Supply Chain Coordinator
4 days ago
About the Role
Hays Specialist Recruitment Limited is seeking a highly organized and detail-oriented Supply Chain Coordinator to join our team. As a key member of our Customer Services team, you will play a vital role in managing communication between our company and customers, driving customer improvements and satisfaction, and making sound business decisions that support customer requirements.
Key Responsibilities
- Manage and support a specific customer portfolio, ensuring accurate data and information is correct and customer needs are met.
- Liaise with the Supply Chain Team, Product Manager, and Pricing and Data Management team to ensure seamless communication and accurate pricing.
- Process customer requests and escalate issues as needed, demonstrating problem-solving skills in a changing environment.
- Collaborate with cross-functional teams to drive customer satisfaction and improvements.
Requirements
- High degree of proficiency in organizational skills, with the ability to handle detailed information and process it in a timely manner.
- Ability to make sound business decisions that support customer requirements while complying with documented guidelines and policies.
- Excellent communication and interpersonal skills, with the ability to converse across all levels.
- Prior experience in the manufacturing or logistics industry, with a good understanding of export compliance.
What We Offer
- Annual salary of £25,000 - £30,000 DOE for a full-time working week or 37.5 hours.
- 25 days' holiday + bank holidays and the opportunity for a performance-based bonus annually.
- Hybrid working policy of up to 3 days from home per week after a 6-month probation period.
About Us
Hays Specialist Recruitment Limited is a leading recruitment agency with a global footprint. We are committed to providing exceptional service to our clients and candidates, and we are excited to offer this opportunity to a talented and motivated individual.
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