IT Support Specialist
1 month ago
We are seeking a highly skilled and personable 2nd Line Support Engineer to join our client's IT team in Guildford. As a key member of the team, you will be responsible for providing technical support and assistance to users, resolving issues, and ensuring the smooth operation of IT systems.
Key Responsibilities:- Provide 2nd Line technical support and assistance to users
- Resolve technical issues and escalate to 3rd Line as necessary
- Collaborate with the IT team to ensure the smooth operation of IT systems
- Develop and maintain knowledge of IT systems and technologies
- 1st/2nd Line Support experience
- Office 365 / Azure / Intune experience
- TCP/IP / DNS / DHCP / VPN experience
- Active Directory experience
- Legal Sector experience (desirable)
- Opportunities for career progression and professional development
- Ongoing training and certifications
- Strong pension scheme and health cover
- Discretionary bonus scheme and illness cover
- Gym membership and other benefits
We offer a hybrid working arrangement, with 3 days in the office and 2 days from home. You will be required to commute to Guildford twice a week and Reading or London once a week.
For further information and to apply, please send your CV to jon.brass@circlerecruitment.com.
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