IT Support Specialist

3 weeks ago


Guildford, Surrey, United Kingdom Hays Specialist Recruitment Limited Full time

IT Support Engineer

About the Role

We are seeking a skilled IT Support Engineer to join our team in Guildford. As an IT Support Engineer, you will be responsible for providing technical support to our on-prem services and hardware/software infrastructure. This is a permanent role that requires you to be in the office 5 days a week.

Key Responsibilities

  • Support on software and hardware set ups
  • Provide technical support to IT issues
  • Assist in ensuring IT systems and procedures are documented
  • Participate in varied projects across IT
  • Help with new upgrades and equipment installations
  • Work closely with IT and wider teams
  • Handle equipment and provide solutions to IT issues
  • Support Active Directory and Microsoft Office
  • Have strong communication and interpersonal skills
  • Previous experience in a service desk or technician environment
  • A 'get stuck in' attitude
  • Opportunities to progress and develop
  • Training provided

Requirements

  • Understanding of Microsoft Office and Windows
  • Active Directory
  • IT Service/desktop experience with hardware and software
  • Strong communication and interpersonal skills
  • Salary up to £40,000
  • Based in the main IT department in Guildford


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