IT Support Specialist
3 weeks ago
IT Support Engineer
About the Role
We are seeking a skilled IT Support Engineer to join our team in Guildford. As an IT Support Engineer, you will be responsible for providing technical support to our on-prem services and hardware/software infrastructure. This is a permanent role that requires you to be in the office 5 days a week.
Key Responsibilities
- Support on software and hardware set ups
- Provide technical support to IT issues
- Assist in ensuring IT systems and procedures are documented
- Participate in varied projects across IT
- Help with new upgrades and equipment installations
- Work closely with IT and wider teams
- Handle equipment and provide solutions to IT issues
- Support Active Directory and Microsoft Office
- Have strong communication and interpersonal skills
- Previous experience in a service desk or technician environment
- A 'get stuck in' attitude
- Opportunities to progress and develop
- Training provided
Requirements
- Understanding of Microsoft Office and Windows
- Active Directory
- IT Service/desktop experience with hardware and software
- Strong communication and interpersonal skills
- Salary up to £40,000
- Based in the main IT department in Guildford
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