Holiday Home Revenue Administrator

2 weeks ago

Devon, United Kingdom Haven Full time
About the Role

We are seeking a highly skilled and experienced Holiday Home Revenue Administrator to join our team at Haven. As a key member of our Revenue Team, you will play a crucial role in ensuring seamless and effective transactions are carried out in line with the latest FCA, GDPR, and trading regulations.

Key Responsibilities
  • Manage customer interactions with owners and prospective new owners, providing exceptional service and ensuring high levels of customer satisfaction.
  • Manage transactions related to the purchase of new or used holiday homes, including finance proposals, gathering information, and identification for finance and SMART search purposes.
  • Ensure that customers' expectations on dates their holiday home will be ready for handover are managed, realistic, and always met.
  • Manage and assist with after-sales relating to 'snagging' issues pre- and post-handover, ensuring timely and effective resolution.
  • Ensure compliance with all relevant regulations, including GDPR and FCA, and maintain accurate records.
  • Meet and exceed performance targets and metrics, driving revenue growth and improving customer satisfaction.
  • Manage inventory stock levels and the holiday home show ground appearance on a daily basis.
What's In It For You?
  • Free use of our leisure facilities, including swimming pool.
  • Up to 50% discount off food on park and 20% discount in our shops.
  • Opportunity to use our corporate box at the O2 Arena.
  • Fantastic discounts with many national brands and retailers.
  • 20% discount to you, your family, and friends across Haven and Warner Leisure Hotels.
  • Reward and recognition schemes.
  • Training and development opportunities, including fully funded qualifications.
  • Fantastic health, mind, and money support programme.
  • Enhanced family-friendly policies and pay (eligibility criteria applied).
Requirements
  • Personable, confident, and able to build relationships with everyone.
  • Great communication and organisational skills, with experience in a customer-facing environment.
  • Highly competent computer skills, with the confidence to learn new systems and databases quickly.
  • Pro-active, organised, and able to work on own initiative.
  • Evidence of previous administrative roles.
  • Able to work under pressure and to deadlines.
About Us

We're part of an award-winning Bourne Leisure family, which includes Haven and Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations, with our HQ based in Hemel Hempstead.

We take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions, allowing our team members to be their authentic selves.

We aim to offer flexibility where we can, with our Holiday Home Revenue Administrator working hours usually 45 hours per week over 5 days, which may include evenings and weekends.

  • Holiday Home Revenue Administrator

    7 days ago

    Devon, United Kingdom Haven Full time

    Holiday Home Revenue Administrator Role OverviewWe are seeking a highly skilled and experienced Holiday Home Revenue Administrator to join our team at Haven. As a key member of our Holiday Home Revenue Team, you will be responsible for ensuring seamless and effective transactions are carried out in line with the latest FCA, GDPR, and trading regulations.Key...

  • Holiday Home Revenue Administrator

    1 week ago

    Devon, United Kingdom Haven Full time

    Holiday Home Revenue Administrator Role OverviewAt Haven, we are seeking a highly skilled and experienced Holiday Home Revenue Administrator to join our team. As a key member of our Revenue Team, you will be responsible for ensuring seamless and effective transactions are carried out in line with the latest FCA, GDPR, and trading regulations.Key...

  • Holiday Home Revenue Administrator

    1 month ago

    Devon, United Kingdom Haven Full time

    About the RoleWe are seeking a highly skilled and experienced Holiday Home Revenue Administrator to join our team at Haven. As a key member of our Revenue Team, you will play a crucial role in ensuring seamless and effective transactions are carried out in line with the latest FCA, GDPR, and trading regulations.Key ResponsibilitiesManage customer...

  • Holiday Home Revenue Administrator

    1 month ago

    Devon, United Kingdom Haven Full time

    About the RoleWe are seeking a highly skilled and experienced Holiday Home Revenue Administrator to join our team at Haven. As a key member of our Revenue Team, you will play a crucial role in ensuring seamless and effective transactions are carried out in line with the latest FCA, GDPR, and trading regulations.Key ResponsibilitiesManage customer...

  • Holiday Home Revenue Administrator

    4 weeks ago

    Devon, United Kingdom Haven Full time

    Holiday Home Revenue Administrator Job DescriptionAbout the RoleWe are seeking a highly skilled and experienced Holiday Home Revenue Administrator to join our team at Haven. As a key member of our Revenue Team, you will be responsible for ensuring seamless and effective transactions are carried out in line with the latest FCA, GDPR, and trading...

  • Holiday Home Revenue Administrator

    4 weeks ago

    Devon, United Kingdom Haven Full time

    Holiday Home Revenue Administrator Job DescriptionAbout the RoleWe are seeking a highly skilled and experienced Holiday Home Revenue Administrator to join our team at Haven. As a key member of our Revenue Team, you will be responsible for ensuring seamless and effective transactions are carried out in line with the latest FCA, GDPR, and trading...

  • Holiday Home Revenue Administrator Position

    8 hours ago

    Devon, United Kingdom Haven Full time

    Holiday Home Revenue Administrator RoleThe Holiday Home Revenue Administrator will be responsible for ensuring seamless and effective transactions for customers purchasing holiday homes, including managing customer interactions, transactions, and after-sales services. The ideal candidate will have great communication and organisational skills, with...

  • Holiday Home Revenue Administrator

    2 weeks ago

    Devon, United Kingdom Haven Full time

    Role OverviewWe are seeking a highly skilled and experienced Holiday Home Revenue Administrator to join our team at Haven. As a key member of our Revenue Team, you will play a crucial role in ensuring seamless and effective transactions are carried out in line with the latest FCA, GDPR, and trading regulations.Key ResponsibilitiesManage customer interactions...

  • Holiday Home Revenue Administrator

    2 weeks ago

    Devon, United Kingdom Haven Full time

    Role OverviewWe are seeking a highly skilled and experienced Holiday Home Revenue Administrator to join our team at Haven. As a key member of our Revenue Team, you will play a crucial role in ensuring seamless and effective transactions are carried out in line with the latest FCA, GDPR, and trading regulations.Key ResponsibilitiesManage customer interactions...

  • Holiday Home Revenue Coordinator

    1 month ago

    Devon, United Kingdom Haven Full time

    About the RoleWe are seeking a highly skilled and experienced Holiday Home Revenue Administrator to join our team at Haven. As a key member of our Revenue Team, you will play a crucial role in ensuring seamless and effective transactions are carried out in line with the latest FCA, GDPR, and trading regulations.Key ResponsibilitiesManage customer...

  • Holiday Home Revenue Coordinator

    1 month ago

    Devon, United Kingdom Haven Full time

    About the RoleWe are seeking a highly skilled and experienced Holiday Home Revenue Administrator to join our team at Haven. As a key member of our Revenue Team, you will play a crucial role in ensuring seamless and effective transactions are carried out in line with the latest FCA, GDPR, and trading regulations.Key ResponsibilitiesManage customer...

  • Holiday Home Revenue Team Member

    3 days ago

    Devon, United Kingdom Haven Full time

    Oversee the seamless transactions for holiday home purchases and ownership management, ensuring compliance with FCA, GDPR, and trading regulations.Key Responsibilities:Manage interactions with owners and prospective buyers, providing exceptional customer service.Facilitate transactions for new and used holiday home purchases, including finance proposals and...

  • Revenue Accountant

    1 month ago

    Devon, United Kingdom HAYS Full time

    Housing Revenue Accountant HRA - Hybrid working Your new employerA very stable and financially secure public sector employer with a solid and well established finance function and leadership team. Your new roleThis is a specialist role focused on revenue accounting, within the housing sector. Would suit an individual who has expertise in this area and is...

  • Holiday Home Sales Executive

    5 months ago

    Devon, United Kingdom Haven Full time

    Unleash YourPotential with Haven - Join Our Exciting Holiday Home Sales Team! Ready for acareer where every day feels like a holiday? Dive into the world of holidayhome sales with Haven, where we're not just a team, we're a family – the OneGreat Team you've been waiting for! At Haven, we're not just selling holidayhomes, we're creating unforgettable...

  • Revenue Accountant

    2 months ago

    Devon, United Kingdom Hays Full time

    About the Company Your new employer - Very stable and financially secure public sector employer with a solid and well established finance function and leadership team.About the Role This is specialist role focused on revenue accounting, within the housing sector. Would suit an individual who has expertise in this area and is seeking a good work / life...

  • Housing Revenue Accountant

    2 months ago

    Devon, United Kingdom Hays Senior Finance Full time

    Housing Revenue Accountant Employer Location Devon, England Salary - per annum + £42-48K Closing date 14 Oct 2024 View moreView less Sector , Salary band Contract type Hours Where will they be working You need to or to save a job. Job Details Your new employerA very stable and financially secure public sector employer with a solid and well...

  • Housing Revenue Accountant Specialist

    1 month ago

    Devon, United Kingdom Hays Senior Finance Full time

    About the RoleThis is a specialist role focused on revenue accounting within the housing sector. The ideal candidate will have expertise in this area and be seeking a good work-life balance.Key ResponsibilitiesBusiness partnering with non-finance stakeholders to drive financial performancePreparation and monitoring of monthly budget monitoring reports to...

  • Housing Revenue Accountant Specialist

    1 month ago

    Devon, United Kingdom Hays Senior Finance Full time

    About the RoleThis is a specialist role focused on revenue accounting within the housing sector. The ideal candidate will have expertise in this area and be seeking a good work-life balance.Key ResponsibilitiesBusiness partnering with non-finance stakeholders to drive financial performancePreparation and monitoring of monthly budget monitoring reports to...

  • Housing Revenue Accountant Specialist

    1 month ago

    Devon, United Kingdom Hays Senior Finance Full time

    About the RoleThis is a specialist role focused on revenue accounting within the housing sector. The ideal candidate will have expertise in this area and be seeking a good work-life balance.Key ResponsibilitiesBusiness partnering with non-finance stakeholders to drive financial performancePreparation and monitoring of monthly budget monitoring reports to...

  • Housing Revenue Accountant Specialist

    1 month ago

    Devon, United Kingdom Hays Senior Finance Full time

    About the RoleThis is a specialist role focused on revenue accounting within the housing sector. The ideal candidate will have expertise in this area and be seeking a good work-life balance.Key ResponsibilitiesBusiness partnering with non-finance stakeholders to drive financial performancePreparation and monitoring of monthly budget monitoring reports to...