Front Desk Support Specialist

1 week ago


Burnley, Lancashire, United Kingdom NHS Full time

Join our dynamic team as a Front Desk Support Specialist and make a real difference in the lives of our patients.

">About Us

Briercliffe Surgery is a leading healthcare provider in the community, with a strong reputation for excellence and patient satisfaction. Our team of experienced healthcare professionals is committed to delivering personalized care and improving health outcomes.

Job Role

This role involves providing exceptional front-line support to our patients and colleagues, ensuring seamless communication and efficient administrative processes.

Your key responsibilities will include:

  1. Providing a welcoming and informative experience for patients, responding to their queries and concerns.
  2. Managing incoming correspondence, updating patient records, and maintaining accurate filing systems.
  3. Supporting the smooth operation of our reception area, collaborating with colleagues to ensure timely and effective patient care.
Requirements

To excel in this role, you will need:

  • Excellent communication and interpersonal skills, with a warm and approachable demeanor.
  • Proven experience in administration and customer service, with proficiency in clerical systems and IT.
  • A flexible and proactive approach, with a commitment to delivering high-quality patient care.
What We Offer

We are offering a highly competitive salary of £27,100 per annum, reflecting the importance of this role in supporting our patient-centric approach. In addition, you will enjoy a range of benefits, including opportunities for professional development and a supportive work environment.

As a Front Desk Support Specialist, you will be an integral part of our team, making a positive impact on the lives of our patients and contributing to the success of our healthcare practice.



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