Helpdesk Support Specialist
4 weeks ago
We are seeking an experienced Helpdesk Administrator to join our team at CBW Staffing Solutions. As a Helpdesk Administrator, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities:- Manage the Helpdesk Inbox and respond to customer inquiries in a timely and professional manner.
- Schedule and coordinate maintenance visits with our team of engineers.
- Process purchase orders and invoices, and ensure accurate data entry.
- Support the Office and Contract Managers in the administration and delivery of departmental objectives.
- Perform general administration tasks, including chasing and liaison with clients and suppliers.
- Previous experience in a Helpdesk or Facilities Management role.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Proficiency in CAFM software and other technical tools.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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